Food and Beverage Service Associate

1 month ago


Melbourne, Victoria, Australia Marriott International Full time

About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Attendant to join our team at W Melbourne. As a key member of our Banquets team, you will be responsible for delivering exceptional service to our guests and ensuring that every event is a memorable experience.

Key Responsibilities

  • Set up, stock, and maintain work areas to ensure a clean and organized environment.
  • Engage guests in conversation regarding their stay, property services, and venue/hotel offerings.
  • Inspect cleanliness and presentation of china, glass, and silver before use.
  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklists.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company safety and security policies and procedures.
  • Welcome and acknowledge guests according to company standards.
  • Use clear and professional language when speaking with others.
  • Develop and maintain positive working relationships with others.
  • Assist fellow team members to ensure proper coverage and prompt guest service.
  • Ensure adherence to quality expectations and standards.

About You

We are looking for someone with a proactive and upbeat demeanor, who is keen to take on new challenges and grow within their career. A current Victorian RSA is essential for this role.

About W Melbourne

W Melbourne is a luxury hotel located in the heart of the Melbourne CBD, offering a unique and dynamic work environment. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.

About Marriott International

Marriott International is a global hospitality company with a portfolio of brands that includes W Hotels. We are committed to providing our guests with a unique and memorable experience, and we are looking for talented individuals who share our passion for hospitality.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to our Employee Assistance Program, addressing physical, emotional, and financial wellbeing.
  • A paid day off on your birthday.


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