Customer Solutions Advisor

1 week ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

About Bendigo Bank

We're a bank that's committed to making a positive impact on the communities we serve. Our purpose is to feed into prosperity, not off it.

As a Personal Banker at Bendigo Bank, you'll play a key role in helping us achieve our vision of becoming Australia's bank of choice. You'll be part of a team that's passionate about delivering exceptional customer service and finding solutions that meet our customers' needs.

Key Responsibilities:

  • Build relationships with customers and provide personalized financial solutions
  • Analyze customer situations to deliver tailored advice and support
  • Maintain up-to-date knowledge of financial products and services
  • Work collaboratively with colleagues to achieve sales targets and grow revenue
  • Develop and implement strategies to improve customer engagement and satisfaction

About the Role

This is a permanent, part-time opportunity based in Strathpine, with a 72.5 hour fortnightly roster (Monday to Friday). As a Customer Solutions Advisor, you'll have the opportunity to work in a dynamic environment, moving between front-of-house concierge, finding solutions, educating customers, and providing consumer lending and other financial solutions relevant to their lifestyle.

About Us

Bendigo Bank is a leader in community banking, with a long history of supporting local communities. We offer a range of benefits, including competitive salaries, professional development opportunities, and a commitment to work-life balance.

Salary

$65,000 - $80,000 per annum (dependent on experience)


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