Technical IT Infrastructure Manager

1 day ago


Port Adelaide Enfield, Australia WOW Recruitment Full time
Job Summary

We are seeking an experienced Technical IT Infrastructure Manager to oversee the Australian arm of our global business.

About the Role

The successful candidate will be responsible for ensuring availability, optimal performance, and robust security of our global Digital Workplace.

  • Role Purpose:
  • Ensure availability, optimal performance, and robust security of the global Digital Workplace.
  • Location and Scope:
  • Based in Sydney, primarily responsible for supporting Australia and the US if needed. Additional support for global IT Infrastructure and integration into the global IT Support team.
  • Operational Responsibilities:
  • Provide 24/7 IT support across multiple time zones. Maintain reliable IT infrastructure for global operations.
  • User Support:
  • Enhance user productivity by resolving complex issues, both remotely and on-site. Minimise downtime across all supported offices.
  • Collaboration and Improvement:
  • Work with the global team to share best practices. Drive continuous improvement in support systems.
  • Strategic Contribution:
  • Support the group's goal of maintaining a modern, robust, secure, and highly available workplace infrastructure.
Requirements
  • A minimum of 5+ years of experience in a support-focused IT role, including Microsoft O365 advanced knowledge of Teams, Teams Voice, SharePoint, OneDrive, and Exchange Online.
  • Relevant and active Microsoft certifications (e.g., Microsoft 365 Certified: Administrator Expert, Modern Desktop Administrator Associate, Azure Administrator Associate, Teams Administrator Associate, Microsoft Certified: Security Operations Analyst Associate) are highly preferred.
  • Endpoint protection tools (configuration, troubleshooting)
  • Update management, vulnerability detection, and response processes.
About You
  • A natural problem-solver with a sharp analytical mindset, capable of critical and creative thinking.
  • Proficient in English, both written and verbal, for effective collaboration with stakeholders and clear documentation of solutions.
  • Skilled in working collaboratively within teams and across departments, countries, and time zones.
  • Self-motivated and passionate about learning new technologies, staying updated with advancements in the Microsoft technology ecosystem.
  • Adaptable to change in a dynamic IT environment, with the ability to manage multiple priorities simultaneously.
  • Dedicated to delivering exceptional IT support and ensuring a positive experience for end-users.

Our client is offering a competitive salary of $115k to $140k base (subject to experience) + super + bonus (up to $20K).



  • Adelaide, South Australia Talent International Full time

    Job Title: Senior Infrastructure EngineerAbout the Role:We are seeking a highly skilled Senior Infrastructure Engineer to join our IT Infrastructure team. As a key member of the team, you will be responsible for providing a wide range of infrastructure services across our stores, distribution centre, data centre, and national office.Key...


  • Adelaide, South Australia KBR Full time

    Key ResponsibilitiesWe are seeking a Construction Technical Director to join our team in Adelaide. This role will involve working closely with SA Water to deliver an efficient capital program and infrastructure projects. The successful candidate will ensure the new civil works and treatment plants meet the required delivery outcomes and customer service...


  • Adelaide, South Australia KBR Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager - Water and Wastewater Infrastructure to join our team in Adelaide. As a key member of our Infrastructure Solutions Australia business, you will be responsible for delivering complex infrastructure projects that create a better, more sustainable future for all Australians.The successful...


  • Port Adelaide, Australia Flinders Port Holdings Full time

    About this roleFlinders Port Holdings is seeking an experienced Technical Network Manager to join our growing IT team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our network infrastructure.Key ResponsibilitiesLead and manage network engineers and operational technology staff.Design and...


  • Port Melbourne, Australia V2 Digital Full time

    About V2 DigitalV2 Digital accelerates digital transformation for leading brands, driven by outcomes and powered by humans.The Role:As a Lead Infrastructure Engineer, you will drive the reliability and performance of our infrastructure. With expertise in managing diverse systems, including cloud, virtual, and Linux servers, you will optimize and streamline...


  • Adelaide, South Australia Capgemini Full time

    About the RoleWe are seeking a seasoned Technical Cloud Infrastructure Specialist to join our dynamic team in Australia. This exciting opportunity will involve working with cutting-edge technology to deliver business agility and cost reduction to our clients.Job DescriptionThis is a unique chance to work on hybrid cloud, workplace services, security, and...


  • Adelaide, South Australia Capgemini Full time

    Company OverviewAt Capgemini, we are a diverse global collective of strategic and technological experts passionate about finding ways technology can help our clients, people, and communities achieve their goals.About the RoleThis is a technical expert position that will focus on delivering cloud-based solutions using Microsoft infrastructure. The successful...


  • Adelaide, South Australia Lockheed Martin Australia Full time

    OverviewAir and Missile Defence Operations Manager needed for the AIR6500 Joint Air Battle Management System. As the Programme Manager for the Infrastructure IPT, you will be responsible for the delivery of hardware and software products that comprise the Infrastructure component. This is a key role within the programme, requiring a strong understanding of...


  • Adelaide, Australia KBR Full time

    Title: Construction Technical Manager We have an exciting opportunity for a  Construction Technical Manager  to join the KBR team in Adelaide. This role will be embedded with one of our  major clients, SA Water . Working together with SA Water, our collective goal is to deliver an efficient capital program and infrastructure projects, safely, on...


  • City Of Port Adelaide Enfield, Australia Government Of South Australia Full time

    About the RoleThe Cloud Technology Technical Lead will be responsible for the technical stability of TAFE SA's cloud environments.This role will lead complex technical programs, ensuring the quality, design, and implementation of solutions within the cloud ecosystem.The successful applicant will mentor and upskill team members, manage cloud-related risks,...


  • Port Adelaide, Australia Flinders Port Holdings Full time

    About Flinders Port HoldingsFlinders Port Holdings is a leading port services group in South Australia, offering integrated stevedoring, infrastructure, and logistics services. As a Senior Infrastructure Engineer, you will play a critical role in ensuring the stability, performance, and scalability of our key IT services.Key ResponsibilitiesAlign...


  • Port Adelaide, Australia Flinders Port Holdings Full time

    About this roleWe are seeking an experienced Senior Infrastructure Systems Architect to join our growing IT Team at Flinders Port Holdings.Key ResponsibilitiesAlign infrastructure goals with business objectives and manage third-party providers;Support and guide the technical team, promoting cloud adoption, innovation, and continuous improvement;Oversee...


  • Port Adelaide, Australia Flinders Port Holdings Full time

    About this role We are looking for an experienced Senior infrastructure Engineer to join our growing IT Team based at our Head Office in Port Adelaide. About Flinders Port Holdings Flinders Port Holdings is South Australia's leading Port services group with assets and operations across South Australia. Through integrated stevedoring, infrastructure and...


  • Port Adelaide, Australia Flinders Port Holdings Full time

    About this role We are looking for an experienced Senior infrastructure Engineer to join our growing IT Team based at our Head Office in Port Adelaide. About Flinders Port Holdings Flinders Port Holdings is South Australia's leading Port services group with assets and operations across South Australia. Through integrated stevedoring, infrastructure and...

  • Technical Team Lead

    2 weeks ago


    Adelaide, South Australia Interactive Full time

    About the Role:As a Technical Team Lead - Infrastructure Specialist, you will play a pivotal role in ensuring the seamless operation of our clients' critical infrastructure. Your responsibilities will encompass proactive maintenance, installations, upgrades, and support for industry-leading customers, thereby positively impacting their businesses.We are...


  • Adelaide, South Australia Interactive Full time

    About the RoleAs a Storage Infrastructure Specialist - Technical Lead at Interactive, you will play a critical role in ensuring our customers' most critical infrastructure remains up and running. Your responsibilities will encompass preventative maintenance, installations, upgrades, and supporting high-profile industry leading clients while making a positive...


  • Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityWe are seeking a highly experienced and motivated Technical Services Manager to lead our Infrastructure team. As a key member of our leadership team, you will be responsible for providing strategic leadership and performance reporting for the Technical Services function.Key responsibilities include:Leading a team of technical...


  • Adelaide, South Australia AUSEM GROUP AUSTRALIA PTY LTD Full time

    About the RoleWe are seeking a highly skilled Senior Technical Designer to join our team at AUSEM GROUP AUSTRALIA PTY LTD. As a key member of our architectural design team, you will play a critical role in creating technical drawings for various civil infrastructure projects.The ideal candidate will have a strong background in computer-aided design (CAD)...


  • Adelaide, Australia SA Water Full time

    About the job   We are seeking a Construction Technical Manager to lead technical evaluations and manage construction and asset performance.   Your responsibilities include ensuring project compliance with safety, quality, and environmental standards, managing construction risks, contract negotiations, and supporting successful project delivery.  Strong...


  • Adelaide, South Australia Lockheed Martin Australia Full time

    About the AIR6500 ProgramAIR6500 is a $3 billion program undertaken by the Royal Australian Air Force (RAAF) to develop a joint air battle management system. This system will integrate Next Generation sensor and command and control systems to create a fully networked "system of systems" that enhances situational awareness and decision-making capabilities...