
Transformation Director
1 week ago
Job Description: We are seeking a skilled Transformation Director to lead our organisation's technology and transformation strategy. Based in Sydney's North Shore, you will drive the implementation of seamless customer-first processes.
Main Responsibilities:
- Manage a team of professionals across IT, data, and transformation functions.
- Replace outdated systems and CRM solutions to deliver streamlined workflows and integration with partners.
- Design and implement an enterprise data strategy to enhance decision-making and governance.
- Overhaul customer-facing and field service tools to improve staff and customer experience.
- Uplift cybersecurity, governance, and operating model maturity to reduce risk and increase resilience.
- Coach and develop team members to create a future-ready internal function.
- Lead people and process change to ensure adoption and cultural alignment.
- Oversee end-to-end change strategy and manage vendors to deliver against milestones and outcomes.
Requirements:
- Proven experience as Head of IT or CIO with enterprise-wide transformation delivery.
- Strong vendor management capability and experience with consulting partners.
- Track record of shaping IT and data strategies in complex environments.
- Experience uplifting governance, cyber, and enterprise data maturity.
- Excellent stakeholder and communication skills.
- High emotional intelligence and authenticity.
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Director Transformation
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