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Incident Response Coordinator
2 months ago
BEAR Scotland's North West Operations team is seeking a skilled Incident Liaison Officer to join their team. The successful candidate will be responsible for coordinating an effective response to incidents across the North West Trunk Road network, 24 hours a day, 7 days a week.
The role involves monitoring the impact of incidents on journey times for road users, managing severe weather incidents and winter maintenance, and liaising with emergency services and trunk road incident support units.
The ideal candidate will have experience in a similar role, such as an Emergency/Roads Authority or Utility Control Room environment, and be able to remain calm under pressure.
BEAR Scotland offers a competitive salary, pension and life assurance, up to 34 days annual leave per year, and additional benefits such as a cycle to work scheme and employee assistance programme.
Join BEAR Scotland and contribute to delivering £million investment on road maintenance and improvement every year.
Key Responsibilities:
- Coordinate an effective response to incidents across the North West Trunk Road network.
- Monitor the impact of incidents on journey times for road users.
- Manage severe weather incidents and winter maintenance.
- Liaise with emergency services and trunk road incident support units.
- Deploy emergency and winter maintenance crews.
- Monitor road conditions and weather reports.
- Update databases and associated record keeping.
Requirements:
- Experience in a similar role, such as an Emergency/Roads Authority or Utility Control Room environment.
- Ability to remain calm under pressure.
Why BEAR Scotland?
BEAR Scotland is a leading provider of trunk road management and maintenance services in Scotland. We offer a competitive salary, pension and life assurance, up to 34 days annual leave per year, and additional benefits such as a cycle to work scheme and employee assistance programme.
We are an equal opportunities employer and wish to ensure equality of opportunity in employment and the fair treatment of all our employees.
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