Banking Specialist

17 hours ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $68,000 - $86,000

About this role:

We're seeking a passionate customer service professional to join our team as a Banking Specialist.

You'll be working in one of our multi-channel branches, delivering outstanding customer experiences and enhancing the financial wellbeing of our customers.

  • Main responsibilities:
  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face-to-face and through direct channels
  • Work with customers to use our in-branch technology and digital banking options
  • Complete Financial Health Checks to assess customers' financial needs
  • Process applications for personal loans, credit cards, and associated products
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
  • Requirements:
  • A passion for delivering outstanding customer service with every interaction
  • The ability to have great conversations and confidence to ask challenging questions
  • Problem-solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal-oriented
  • An ability to work collaboratively as a team to deliver a seamless customer experience

Benefits:

We're committed to creating an inclusive workplace where everyone feels valued and respected. If you're already part of our organization, please apply through internal channels.

Contact HR Direct on 1800 989 696 if you require additional support.

  • Customer Banking Specialist Roma

    2 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Banking Specialist Roma role at Commonwealth BankYou're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer...

  • Customer Banking Specialist Roma

    2 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Banking Specialist Roma role at Commonwealth BankYou're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer...

  • Customer Banking Specialist Gladstone

    4 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Monday 10.00am – 3.00pmWednesday 10.00am – 3.00pmFriday 10.00am –...

  • Customer Banking Specialist Gladstone

    4 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Monday 10.00am – 3.00pmWednesday 10.00am – 3.00pmFriday 10.00am –...

  • Customer Banking Specialist Yeppoon

    2 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing cultureRosters are predetermined. Before applying, please ensure you are available to cover the following roster:Monday 12pm - 4pmWednesday 9.30 to 1pmThursday 9.30am to 1pmFriday 12pm to 4 pmDo work that...

  • Relationship Banking Specialist

    1 day ago

    Rockhampton, Queensland, Australia beBee Careers Full time $120,000 - $150,000

    About The RoleWe are seeking a seasoned commercial or agribusiness banking professional to fill our Relationship Executive position. As the primary client expert, you will manage an existing customer portfolio and support an Analyst in expanding our commercial and agribusiness portfolios.This role involves providing insights, guidance, and solutions to...

  • Customer Banking Specialist Biloela

    2 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Please note permanent roster: Monday 9.00am - 4.30pm Tuesday to Thursday 11.00am - 4.30pm Friday 8.30am - 4.30pm You will be joining one of our Multi Channel BranchesWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.After 1pm: We...

  • Customer Banking Specialist Biloela

    3 weeks ago

    Rockhampton, Queensland, Australia Commonwealth Bank Full time

    Please note permanent roster:Monday 9.00am - 4.30pmTuesday to Thursday 11.00am - 4.30pmFriday 8.30am - 4.30pmYou will be joining one of our Multi Channel BranchesWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.After 1pm: We assist...

  • Delivering Exceptional Customer Service Representative

    2 days ago

    Rockhampton, Queensland, Australia beBeeExceptional Full time $90,000 - $120,000

    Job Opportunity:Customer Banking Specialist">At Commonwealth Bank, we are seeking a skilled Customer Banking Specialist to join our team in Rockhampton. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service.The successful applicant will be responsible for:Providing expert advice on banking...

  • Regional Business Development Expert

    1 day ago

    Rockhampton, Queensland, Australia beBeeBusiness Full time $120,000 - $150,000

    Regional Business Development ExpertThis is a key leadership position that requires the ability to develop and maintain strong relationships with clients in regional Queensland.To be successful, you will need to possess a strong commercial acumen and be able to work closely with clients to understand their individual needs and provide tailored solutions to...