Mining Software Solution Specialist

5 days ago


Perth, Western Australia beBeeGeologist Full time $80,000 - $120,000

About a leading multinational business in the mining software industry. Founded over 37 years ago, it has established itself as a premier provider of innovative technology solutions for the global mining sector.

Key Responsibilities:
  • Proactively analyze usage data to identify trends and areas for improvement among customers.
  • Provide technical support and training to users of the Micromine Origin software solution.
  • Document all support issues in the company's support management database.
  • Evaluate customer feedback and escalate complex issues to relevant departments as required.
  • Collaborate with colleagues on promotional and product development projects.
Requirements:
  • A tertiary qualification in earth sciences or engineering is essential.
  • Experience in exploration or mining environments is highly valued.
  • Strong technical skills in geology and familiarity with mining software are required.
  • Excellent communication and interpersonal skills are necessary.
  • A passion for helping clients succeed through technology is vital.

As a key member of the team, you will play a critical role in delivering exceptional results and driving business growth.



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