Senior ICT Business Solutions Consultant

4 days ago


Brisbane, Queensland, Australia Hudson Full time

Unlock a career-defining opportunity as an experienced Senior ICT Business Solutions Consultant with Hudson, working closely with a prominent Queensland Government Department on a 12-month contract.

We are seeking a highly skilled professional to play a key role in supporting the department's digitally focussed projects, providing strategic insights and collaboration with technical and business stakeholders across the branch, department, and external agencies.

As a successful candidate, you will be responsible for:

  • Conducting workshops and gathering requirements for the implementation of workflow automation and correspondence management using D365.
  • Eliciting, validating, and analysing critical information from stakeholders, presenting findings to program stakeholders effectively.
  • Investigating opportunities for process improvement in areas of complexity or relieving business pain points.
  • Ensuring legislative obligations are considered within enterprise digital solutions.
  • Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts.
  • Producing high-quality documentation including business, functional, non-functional, and transitional requirements.
  • Ensuring traceability of requirements throughout the project lifecycle.

To succeed in this role, you will need to demonstrate:

  • Demonstrated 10+ years of experience performing business analysis activities on large-scale complex ICT programs/projects, preferably in the public service sector with SharePoint, M365, D365, Document & Case Management Solutions & EDRMS.
  • Experience leading business process and system modelling activities for large-scale complex organisations, preferably using Business Process Modelling Notation (BPMN) or Use Case development utilising Unified Modelling Language (UML).
  • Ability to investigate business situations with some complexity and ambiguity, identifying recommendations for improvements in collaboration with stakeholders.
  • Facilitating input from stakeholders, providing constructive challenge, and enabling effective prioritisation of requirements.
  • Work independently, acting as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans.

The ideal candidate will possess:

  • Tertiary qualifications in relevant fields.
  • CBAP, BABOK or similar certifications.
  • BPM experience.

This is a rare opportunity to work on strategic initiatives, collaborate with stakeholders, and grow your skills. We offer a competitive salary package, including an estimated daily rate of $882.22, based on a 40-hour working week, with flexibility to work remotely.


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