
Client Partnership Manager
2 weeks ago
We are seeking an experienced business professional to join our team in a key account management role. The successful candidate will be responsible for building and maintaining strong client relationships, ensuring satisfaction, and identifying opportunities to deliver more value.
Key Responsibilities
- Bulk up and nurture long-lasting client partnerships
- Manage a portfolio of active clients and ensure retention through proactive relationship-building and issue resolution
- Conduct product demonstrations and identify new business opportunities to drive growth
- Review systems, conduct health checks, and recommend improvements to enhance efficiency and productivity
- Collaborate across departments to ensure timely project delivery and meet client expectations
- Stay informed about market trends and client needs to provide valuable insights and strategic recommendations
Requirements
- Proven background in account management, sales, or client-facing roles with a track record of success
- Excellent communication, problem-solving, and interpersonal skills
- Strong organisational and project management abilities with attention to detail and a customer-focused mindset
- Tech-savvy with solid computer literacy and a keen interest in software solutions that can drive business outcomes
- A proactive, relationship-driven approach with a passion for delivering exceptional client experiences
About the Role
This is an exciting opportunity to join our organisation and make a meaningful contribution to our continued growth and success.
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