Healthcare Support Specialist

1 day ago

Perth, Western Australia beBeeMedical Full time $62,000 - $83,000

As a key player in our Health Centre, the Medical Administrator will provide essential administrative support to ensure seamless operations. This role is critical in delivering exceptional customer service and maintaining efficient front desk operations.

The Role
  • This position entails managing the day-to-day activities of the front desk, including responding to phone inquiries, scheduling patient appointments, and communicating with clinical staff.
  • The ideal candidate will coordinate patient flow, assist the Registered Nurse in triaging walk-ins, results management, and recall bookings.
  • They will also be responsible for maintaining accurate and confidential medical records, adhering to the Privacy Act 1988 and clinic protocols.
  • Furthermore, this role involves processing Medicare claims and invoices for occupational health services, ensuring compliance with relevant regulations.
Responsibilities
  • Manage the reception area, respond to phone calls, and communicate with staff members.
  • Coordinate patient scheduling, manage appointments, and maintain accurate records.
  • Support the Registered Nurse in managing patient flow, results, and recall bookings.
  • Maintain confidentiality and adhere to data protection policies.
  • Process financial transactions, including Medicare claims and invoices.

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