Public Facing Administrator

1 week ago

Melbourne, Victoria, Australia beBeeAdministration Full time $72,000 - $87,000
Administration Officer Role

The role of an Administration Officer involves a variety of tasks to ensure the smooth operation of a healthcare organization.

Job Description

This is a key role within our organization, requiring strong communication and organizational skills. The Administration Officer will be responsible for reception and patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support, and data entry.

They will also provide an approachable, responsive, and professional service to patients, carers, and health professionals. Additionally, they will meet internal and external reporting requirements.

Required Skills and Qualifications
  • At least 2 years' experience in a public-facing role, preferably medical reception
  • Confidence in dealing with face-to-face patient interactions and phone enquiries
  • Demonstrated computer proficiency including MS Word, MS Outlook, and MS Excel
  • Previous administration experience in a health setting
Benefits
  • Generous salary packaging and novated leasing available
  • Onsite child care services and onsite staff gym
  • Modern onsite library facilities, exclusive to Alfred Health staff
  • Access to health and wellbeing incentives
  • Discounted health insurance
Additional Information

Alfred Health is an equal opportunity employer committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold an acceptable medical exemption.

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