Collections Officer
2 months ago
BINGO Industries Limited is a leading provider of waste management solutions across Queensland, New South Wales, and Victoria. As a fully integrated recycling and resource management company, we strive to drive change, innovation, and sustainability in the industry.
Job Title: Collections OfficerWe are seeking a highly skilled and experienced Collections Officer to join our team. As a key member of our debt recovery team, you will be responsible for managing a portfolio of clients, ensuring debts are minimized, and payment terms are adhered to.
Key Responsibilities:- Effectively manage a portfolio of clients to ensure debts are minimized and payment terms are adhered to.
- Recovery management of delinquent accounts.
- Process credit card payments.
- Build and maintain strong internal and external relationships.
- Provide consistently high levels of customer service to clients and stakeholders.
- Reconcile remittance advices and allocate funds paid (Daily).
- Prepare portfolio data and maintain up-to-date records of managed clients (Daily).
- Ensure escalation procedure is followed to manage risk and recover delinquent debt.
- Investigate and resolve account/invoice-related disputes in a timely manner.
- Relevant accounting qualifications and/or equivalent experience.
- Previous roles in a similar position with proven ability to deliver results.
- Working knowledge of capital risk management and debt recovery legislation.
- Strong Excel, report writing, and technical skills.
- Professional written and verbal communication skills.
- Weekly pay for all employees.
- Training and progression opportunities within the company.
- A strong, employee-driven company culture.
- Employee benefits such as novated car leasing, discounted health insurance, recognition program, and retailer discounts.
We are committed to building a diverse and inclusive workforce that reflects the communities and customers we serve. We strongly encourage applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.
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Data Cleansing Officer
4 weeks ago
Sydney, New South Wales, Australia Australian Museum Full timeAbout the RoleThe Australian Museum is seeking a highly skilled Data Cleansing Officer to join our ICT Collection Systems team. As a key member of the team, you will play a crucial role in ensuring the accuracy and integrity of our digital collection management system, EMu.As a Data Cleansing Officer, you will be responsible for applying metadata schemas and...
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Data Cleansing Officer
3 weeks ago
Sydney, New South Wales, Australia Australian Museum Full timeAbout the RoleThe Australian Museum is seeking a skilled Data Cleansing Officer to join our ICT Collection Systems team. As a key member of the team, you will be responsible for applying metadata schemas and cleansing large datasets in line with agreed standards to contribute to the day-to-day operation of the digital collection management system at the...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia Randstad Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team at a leading non-bank lender. As a Collections Officer, you will be responsible for managing day-to-day arrears and default accounts, identifying potential risks, and developing strategies to resolve issues affecting borrowers.Key ResponsibilitiesManage arrears and default...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia Challenger Limited Full timeAbout the RoleWe are seeking a skilled and customer-focused Collections Officer to join our team in Sydney, supporting our New Zealand customers. As a Collections Officer, you will play a critical role in providing tailored forbearance solutions and helping borrowers navigate financial challenges with empathy and tact.Key ResponsibilitiesManage a portfolio...
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Collections Officer
3 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAt Challenger, we're seeking a skilled Collections Officer to join our Mortgage Servicing team. As a key member of our Contact Centre Operations team, you'll be responsible for providing exceptional customer service and supporting our mortgage customers in Australia and New Zealand.Key Responsibilities:Manage a portfolio of mortgage accounts in collections,...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Challenger Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Collections Officer to join our team at Challenger Limited. As a Collections Officer, you will play a critical role in supporting our mortgage customers and ensuring that they receive the best possible service.Key ResponsibilitiesManage a portfolio of mortgage accounts in collections,...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAbout the RoleAt Challenger, we're seeking a skilled Collections Officer to join our Contact Centre Operations team. As a Collections Officer, you'll play a critical role in providing exceptional customer service and helping borrowers navigate financial challenges.Key ResponsibilitiesManage a portfolio of mortgage accounts in collections, ensuring borrowers...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAbout the RoleWe are seeking a skilled Collections Officer to join our team at Challenger Limited. As a Collections Officer, you will be responsible for managing a portfolio of mortgage accounts in collections, ensuring borrowers are assessed for hardship, and negotiating repayment arrangements that are both fair and effective.Key ResponsibilitiesPortfolio...
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Collections Specialist
2 weeks ago
Sydney, New South Wales, Australia News Corp Australia Full timeRole OverviewAs a Collections Officer with News Corp Australia, you will play a crucial role in managing a ledger of accounts to ensure timely collection of debts and accurate reconciliations. This position requires a motivated team player with exceptional customer service skills, eager to start their career in collections.Key Responsibilities• Answering...
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Collections Officer
3 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAbout the RoleWe are seeking a dedicated and customer-centric Collections Officer to support our mortgage customers in Sydney. As a key member of our Contact Centre Operations team, you will be at the forefront of providing tailored forbearance solutions and helping borrowers navigate financial challenges with empathy and tact.Key ResponsibilitiesManage a...
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Collections Officer
4 weeks ago
Sydney, New South Wales, Australia Randstad Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our Asset Finance team. As a key member of our team, you will be responsible for managing day-to-day arrears and default accounts, identifying potential risks, and working with borrowers to achieve resolutions.Key ResponsibilitiesManage arrears and default accounts to minimize losses and...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Full timeKey ResponsibilitiesAs a Collections Specialist at Zip, you will be responsible for building trust and negotiating repayments with customers in financial distress. You will work in a team environment with the opportunity to manage your own workload and multiple cases.We work 2-3 days a week in our brand new office, located in Circular Quay. This role...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Zip. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure payment...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure payment...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Full timeJob SummaryWe are seeking a skilled Collections Specialist to join our team at Zip. As a Collections Specialist, you will be responsible for building trust and negotiating repayments with customers in financial distress. You will work in a team environment with the opportunity to manage your own workload and multiple cases.Key Responsibilities:Secure payment...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAbout the RoleChallenger Limited is an ASX-listed investment management firm managing a significant portfolio of assets. As a Collections Officer, you will be part of the Contact Centre Operations team, responsible for providing exceptional customer service and tailored forbearance solutions to mortgage customers.You will engage with customers through a mix...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring timely resolution of customer queries.Key ResponsibilitiesManage early arrears portfolio end to end, ensuring...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Associate to join our team at Zip Co. As a Collections Associate, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our customers receive fair and appropriate treatment.Key ResponsibilitiesManage early...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Associate to join our team at Zip Co. As a Collections Associate, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our customers receive fair and appropriate treatment.Key ResponsibilitiesManage early...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our customers receive fair and appropriate treatment.Key ResponsibilitiesManage early arrears portfolio...
