Customer Care Specialist

4 days ago

Adelaide, South Australia beBeeCustomer Full time $85,000 - $123,456
Job Overview

We're looking for a professional to take on the role of Care Advisor. This is an opportunity to make a real difference in people's lives by delivering exceptional customer service and experiences.

Our ideal candidate will be someone who prioritises customer needs and satisfaction above all else, fostering innovation and creating strong relationships with our customers.

Key Responsibilities
  • Provide support to customers as their first point of contact, putting them at the centre of everything you do.
  • Identify suitable products and services for customers, including account opening, unsecured lending and banking transactions.
  • Offer Smarter Banking options (self-service and digital) to customers, making banking simple, easy and secure.
Qualifications and Skills
  • A passion for delivering quality, gold-class customer experiences.
  • A team player with attention to detail, ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and diversity.
What We Offer
  • Tailored career development programs and opportunities for growth.
  • Access to competitive rates and reduced fees on home loans, credit cards and insurances.
  • An extensive range of benefits and discounts on Travel, Fitness, Events and Technology.
  • A variety of leave benefits, including parental leave, religious leave and special leave.

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