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Effective Client Support Specialist
3 weeks ago
We're seeking a skilled professional to join our team as a Rehabilitation Counsellor. This role will involve guiding and managing clients' journeys as they return to daily life after a psychological injury.
The ideal candidate will possess excellent interpersonal skills, negotiation and consultation skills, and the ability to establish and sustain effective stakeholder relationships. They will also have a strong attention to detail, result-focused approach, and organizational skills to manage competing priorities.
In this role, you'll be responsible for managing complex physical and psychological injury cases, providing health coaching, career coaching, and return-to-work support. You'll perform vocational assessments both in-person and virtually, create employer networks within NSW, and use award-winning psychosocial risk assessment tools to achieve great outcomes.
- Manage complex cases and provide guidance to clients.
- Perform vocational assessments.
- Create employer networks.
- Use psychosocial risk assessment tools.
To be successful in this role, you'll need:
- A degree in Rehabilitation Counselling, Social Work, Provisional Psychology, or Psychology.
- Eligibility for registration with ASORC, AASW, or APHRA.
- Experience working in a similar role within the Occupational Rehabilitation sector (desirable but not required).
- Highly developed interpersonal skills.
- Strong attention to detail and result-focused approach.
- Strong organizational skills and ability to manage competing priorities.
- Show initiative and work unsupervised.
- Well-developed research skills and ability to prepare and organize data for reporting purposes.
- Ability to follow administration procedures accurately and efficiently.
- Current Australian driver's license and access to own vehicle.
- Police clearance and Working with Children check.
This role offers flexibility and autonomy to set your own hours and work location. You'll focus on achieving effective client outcomes through various means such as teleconferences, employer visits, worksite meetings, and client consultations. Enjoy a collegiate and supportive team environment where you'll receive individualized in-house training and development to help you meet realistic daily targets.
Additional benefits include access to company vehicles for travel, a bonus program, laptop, mobile phone, option to purchase additional leave, and salary sacrificing opportunities.
About UsWe are a global organization dedicated to enabling better lives. Our purpose is to make a lasting impact on the lives of others who rely on our services. We value diversity and welcome applications from people of all ages, nationalities, abilities, and cultures.
