Aged Care Hospitality Service Provider

3 days ago

Central Coast, Australia beBeeHospitality Full time $100,000 - $130,000
Senior Hospitality Services Manager Position

This role focuses on delivering excellent hospitality services in a residential aged care setting. The Senior Hospitality Services Manager will oversee the efficient use of resources to deliver high-quality, cost-effective hospitality and enhanced services.

Key responsibilities include:

  • Developing and implementing strategies to promote a relationship-centred approach to service provision with residents, families, employees, and other stakeholders.
  • Leading a team of Head Chef, Concierge, and Housekeeping Assistants to ensure exceptional customer experience.

The ideal candidate will have tertiary qualifications in Hospitality Management or a related field, as well as demonstrated leadership experience with a strong customer-centric approach and relationship building skills.

A not-for-profit employer offers tax benefits, a values-based organization that welcomes applicants from all faiths, Fitness Passport, and opportunities to work in various locations.

Key requirements for this position include:

  • Ability to build positive relationships with older people and effectively resolve conflicts.
  • Demonstrated knowledge and understanding of workplace health and safety and a genuine desire to enhance the quality of life for elderly individuals.

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