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Retail Operations Specialist
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This pivotal role encompasses overseeing the operational facets of a retail establishment, ensuring exceptional customer service and effective inventory management. The successful candidate will be accountable for driving sales growth, developing visual merchandising displays, and optimizing store expenses.
Responsibilities:
- Strategize and execute initiatives to drive sales and enhance customer experience
- Oversee and optimize inventory management processes to minimize waste and maximize efficiency
- Develop impactful visual merchandising displays to showcase products and drive sales
- Monitor and control store expenses while maintaining profitability
- Provide coaching and development opportunities to staff to improve performance and productivity
- Facilitate regular meetings with staff to discuss sales performance, customer feedback, and key business issues
- Minimum 2 years' experience in a retail leadership position
- Proven track record of achieving sales targets and improving customer satisfaction
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- High school diploma or equivalent required; bachelor's degree preferred
Ghanda Clothing is committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.
