Workforce Management Specialist

1 week ago


Mount Gravatt East, Queensland, Australia Randstad Full time

Randstad is partnering with a well-established provider of residential aged care, committed to delivering high-quality care and support to over 600 residents.

About the Role

  • This is an exciting opportunity to join a dynamic team as a Roster Officer, working closely with the Rosters team, reporting to the Roster Supervisor, and responsible for supporting the preparation of master and working rosters.

Key Responsibilities

  • Support the preparation and maintenance of rosters, ensuring compliance with Awards, budgets, and staffing requirements.
  • Monitor and manage attendance, absenteeism, and unavailability within the working rosters.
  • E nsure compliance with workforce competences, qualifications, and workplace conditions as per employee contracts and Enterprise Bargaining Agreements.
  • Coordinate workforce training and development scheduling.
  • Assist HR and Finance teams, particularly with payroll-related tasks.
  • Support reporting, analysis, and insights into workforce trends.
  • Help develop and maintain relevant policies, procedures, and documentation.
  • Reconcile variances between rosters, timesheets, and payroll.

Requirements

  • A current National Police Certificate is required.
  • Previous experience in scheduling or rostering, preferably within the aged care or healthcare sector.
  • A positive, team-based attitude with the ability to work independently.
  • Excellent time management and attention to detail.
  • High computer literacy and willingness to adapt to new technologies.
  • Ability to maintain confidentiality and exercise sound judgement in sensitive situations.
  • Relevant tertiary qualifications (Bachelor of Business or similar).

What's on Offer?

  • An experience within a well-established and collaborative team.
  • A dynamic work environment in a growing sector.
  • Opportunity to work with a values-driven organisation.
  • Professional development and training opportunities.
  • A chance to contribute to high-quality care and make a positive impact in the aged care sector.


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