Aftersales Customer Success Manager

2 weeks ago

City Of Cockburn, Australia beBeeBusiness Full time $70,000 - $85,000

Job Overview

Aftersales Business Consultants drive customer engagement and retention by proactively managing new and existing customers through site visits and relationship building. This role requires commercial acumen, excellent communication skills, and the ability to offer value-based solutions.

Key Responsibilities:

  • Proactively visit sites to build relationships and retain customers.
  • Promote contract maintenance programs and aftersales services that add value and reduce downtime for customers.
  • Serve as a link between sales, parts, and service teams to ensure seamless customer experiences.
  • Monitor customer activity, service schedules, and site requirements to maintain high workshop utilisation and identify business opportunities.
  • Maintain accurate records using our systems and report customer feedback to the leadership team.
  • Represent brands with professionalism, energy, and integrity on every visit.

Requirements:

  • Ability to build relationships, identify opportunities, and follow through with impactful solutions.
  • Strong understanding of the truck, transport, or heavy equipment industry (parts or service knowledge desirable).
  • Commercial acumen with the ability to offer solutions that benefit businesses.
  • Valid driver's license and ability to work independently in a mobile role.
  • Proficiency in Microsoft Office and customer management software, with strong time management and self-motivation.

  • aftersales business consultant

    2 weeks ago

    City Of Cockburn, Australia Truck Centre WA Pty Ltd Full time

    Aftersales Business ConsultantJob Stability with WA's Market LeaderSupportive Team Environment & Career OpportunitiesLoyalty Leave - 1 Extra Day of Leave Per Year up to 5 DaysThe CompanyTruck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide, we pride ourselves in taking on the...

  • aftersales business consultant

    2 weeks ago

    City of Cockburn, Australia Truck Centre WA Pty Ltd Full time

    Aftersales Business ConsultantJob Stability with WA's Market LeaderSupportive Team Environment & Career OpportunitiesLoyalty Leave - 1 Extra Day of Leave Per Year up to 5 DaysThe CompanyTruck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide, we pride ourselves in taking on the...

  • Senior Business Development Executive

    2 weeks ago

    City of Cockburn, Australia beBeeAftersales Full time $100,000 - $120,000

    Aftersales business development executives drive the success of our clients by delivering exceptional aftersales support and solutions.About the RoleWe are seeking a highly skilled and motivated individual to join our team as a senior business development executive in aftersales. As a key member of our team, you will be responsible for driving sales growth,...

  • Aftersales Business Consultant

    2 weeks ago

    City of Cockburn, Australia Truck Centre WA Full time

    Supportive Team Environment & Career Opportunities Loyalty Leave â 1 Extra Day of Leave Per Year up to 5 Days The Company Truck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership.With 8 branches operating successfully state-wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport...

  • Aftersales Business Consultant

    3 weeks ago

    City of Cockburn, Australia Truck Centre WA Full time

    Supportive Team Environment & Career OpportunitiesLoyalty Leave â 1 Extra Day of Leave Per Year up to 5 DaysThe CompanyTruck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport...

  • Aftersales Business Consultant

    3 weeks ago

    City Of Cockburn, Australia Truck Centre WA Full time

    Supportive Team Environment & Career OpportunitiesLoyalty Leave â 1 Extra Day of Leave Per Year up to 5 DaysThe CompanyTruck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport...

  • Customer Success Manager

    1 day ago

    City Of Kingston, Australia Efm Full time

    At the heart of our service offering are our people and our promise to deliver a no better logistics experience.efm Logistics is leading as the largest 4 PL provider in Australia & NZ, meaning we do much more than just ship goods.We design, build, manage and provide integrated, optimised supply chain solutions.As an independent service provider, we create...

  • Customer Success Associate

    1 week ago

    City of Brisbane, Australia Shorthand Full time $60,000 - $80,000

    About usShorthand exists to empower creative teams to produce and publish beautiful, transformative content radically faster. We've begun our journey by creating an easy-to-use platform for one of the most creatively and technically demanding use cases on the web — immersive feature stories — and we're proud to count many of the world's best known and...

  • Customer Success Specialist

    1 week ago

    City of Brisbane, Australia CoreLogic Australia Full time $80,000 - $120,000 per year

    At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...

  • Customer Success Manager

    1 week ago

    Melbourne City Centre, Australia Dusk Mobile Full time

    **Location**: Melbourne CBD (Innovative Australian head quartered, fast growing SaaS company looking for entrepreneurial talent to grow our local presence.) **Company Information**: Dusk Mobile is a successful collaborative work management SaaS company, focused on delivering automation, visibility and efficiencies through our industry leading platform. The...