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Retail Sales Support Specialist

3 weeks ago

Albury City Council, Australia beBeeRetailSales Full time $40,000 - $80,000
Job Title:

Retail Sales Support Specialist

About the Role:

This role involves working in a retail environment, demonstrating healthcare equipment to customers and processing their orders.

Key Responsibilities:
  • Deliver exceptional customer service with a customer-centric approach
  • Provide product knowledge advice to assist customers in making informed decisions
  • Liaise with Occupational Therapists, medical professionals, clients, and family members to provide solutions to client needs
  • Coordinate delivery schedules and follow-ups efficiently
  • Operate point-of-sale systems effectively
  • Process all orders and correspondence on the online portal accurately
Requirements:

Previous experience in a customer service role, preferably in a retail environment

  • Strong literacy and numeracy skills are essential
  • Intermediate computer skills, including MS Office suite of products, are required
  • Good written and verbal communication skills are necessary for effective collaboration
  • Excellent interpersonal skills are needed to liaise effectively with internal and external contacts
  • An aptitude to learn and retain information is crucial for success in this role
  • Understanding of Government-funded contracts such as DVA, NDIS, and MASS is beneficial
What We Offer:
  • A comprehensive in-house Leadership Academy for personal and professional development
  • Regular free health checks to promote well-being