Retail Assistant

2 days ago

Albury City Council, Australia Country Care Group Full time

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Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in-home aids, for people living with disability, mobility impairments and the aged.

Based in our Albury store, the Retail Assistant will demonstrate healthcare equipment and its benefits to the customer in the store and process the order. The successful candidate will have a good work ethic, a positive attitude and demonstrate a passion for customer service.

A National Police check is required for this position.

In house Leadership Academy to support personal and professional development

Free Health Checks

Job Tasks and Responsibilities

Deliver excellence in customer service with a customer centered approach in all interactions

Previous experience in a customer service role, preferably in a retail environment.

Offer specialist product knowledge advice to assist customers.

Liaise and work closelywith Occupational Therapists, medical professionals, clients and family members to provide solutions to client needs.

Assist in the co-ordination of delivery schedules and follow ups

Operate point of Sale

Process all orders and correspondence on the online portal

Skills and Experience

Strong literacy and numeracy skills

Intermediate computer skills including MS Office suite of products

Good written and verbal communication skills

Good interpersonal skills with the ability to liaise effectively with both internal and external contacts

An aptitude to learn and retain information

Highly Regarded

An understanding of Government funded contracts such as DVA, NDIS, MASS

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:How many years' experience do you have as a Retail Sales Assistant? Do you have experience using point of sale (POS) software? Do you have customer service experience? Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Which of the following Microsoft Office products are you experienced with? Do you have experience in administration? Which of the following statements best describes your Covid-19 vaccination status?

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