Customer Experience Expert

4 days ago


Townsville, Queensland, Australia Telstra Corporation Full time

We are seeking a passionate and customer-focused individual to join our team as a Retail Sales Consultant at Telstra Corporation. As a key member of our retail store, you will be responsible for delivering an exceptional customer experience, providing expert advice on our products and services, and driving sales growth.

Our Purpose

At Telstra, we believe that everyone deserves access to the best technology and services. Our purpose is to build a connected future, where people can thrive. As a Retail Sales Consultant, you will play a vital role in helping us achieve this goal.

Job Description

As a Retail Sales Consultant, your primary responsibility will be to provide an outstanding customer experience. This includes:

  • Building strong relationships with customers and understanding their needs
  • Providing expert advice on our products and services
  • Driving sales growth through effective sales techniques

You will also be responsible for maintaining a high level of product knowledge, staying up-to-date with industry trends, and participating in ongoing training and development programs.

Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment
  • A strong desire to learn and grow with the company

We offer a range of benefits, including competitive salary, performance-based bonuses, and opportunities for career advancement.

Benefits

As a Retail Sales Consultant at Telstra, you will enjoy a range of benefits, including:

  • Competitive salary
  • Performance-based bonuses
  • Opportunities for career advancement
  • A fun and dynamic work environment


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