Customer Experience Associate

3 days ago


Townsville, Queensland, Australia Empire Group Full time

We are seeking a Customer Experience Associate to join our Empire Group retail team and contribute to delivering exceptional customer experiences and driving sales growth within our dynamic retail environment.

About Us

Empire Group is a respected leader in the Australian retail industry, committed to excellence, teamwork, and customer satisfaction. Our goal is to create memorable shopping experiences and foster long-term relationships with our customers.

Key Responsibilities

The Customer Experience Associate will play a vital role in supporting store operations, developing strong product knowledge, and collaborating with the team to achieve sales targets and key performance indicators (KPIs). Key responsibilities include:

  1. Delivering exceptional customer service and creating memorable shopping experiences
  2. Developing strong product knowledge to assist customers in finding the perfect piece
  3. Supporting daily store operations, including stock management and visual merchandising
  4. Working collaboratively with the team to achieve sales targets and KPIs
Requirements

To succeed as a Customer Experience Associate, you will require:

  • Exceptional customer service skills
  • Ability to develop strong product knowledge
  • Collaborative and team-focused work style
  • Professionalism and attention to detail
What We Offer

As an employee of Empire Group, you can expect:

  • A supportive, team-focused work culture
  • Ongoing training and career development opportunities
  • The chance to be part of a prestigious and long-standing retail brand
  • Employee discounts and exciting incentives


  • Townsville, Queensland, Australia PUMA Gruppe Full time

    Sprint into Action with PUMA Australia Join Our Team as a Casual Retail Sales Associate and Make a Lasting ImpactWe're a global powerhouse that sets the pace in the sports industry. At PUMA Gruppe, we're on the hunt for individuals who share our energy, passion, and commitment to excellence. As a Casual Retail Sales Associate, you'll be part of a dynamic...


  • Townsville, Queensland, Australia The Good Guys Full time

    Key ResponsibilitiesCash Handling and Administration: Ensure accurate and efficient cash handling and banking procedures, including tendering transactions and managing store web sales.Customer Service: Provide excellent customer service by effectively resolving complaints and queries, and contributing to a consistent positive store experience.Inventory...


  • Townsville, Queensland, Australia Soldier On, Ltd Full time

    As a Catering Assistant at Soldier On, Ltd, you will be responsible for delivering world-class services to discerning travelers. If you are enthusiastic about providing excellent customer experiences and working in a fast-paced environment, we encourage you to apply.Your Role:Develop and maintain a deep understanding of our products and servicesContinuously...


  • Townsville, Queensland, Australia The Good Guys Full time

    At The Good Guys, we value diversity and inclusion, and we're looking for talented individuals who share our passion for delivering exceptional customer experiences.We offer a range of benefits, including competitive remuneration, generous sales commission, and access to comprehensive training and development programs.BenefitsFlexible work arrangements and...


  • Townsville, Queensland, Australia Target Australia Pty. Ltd. Full time

    As a Store Experience Associate, you'll play a vital role in creating a positive and engaging in-store experience for our customers. You'll be responsible for welcoming customers, lending a helping hand, and delighting them with every interaction.About UsWe value diversity and pride ourselves on representing the diverse and multicultural communities of which...


  • Townsville, Queensland, Australia PUMA Gruppe Full time

    PUMA is seeking a Customer Experience Specialist to join our team as a Casual Retail Sales Associate. As a key member of our retail team, you'll play a vital role in delivering an exceptional shopping experience to our customers.About PUMAAs a global leader in sports and fashion, PUMA is committed to creating a workplace culture that's fast-paced, fearless,...

  • Retail Professional

    3 days ago


    Townsville, Queensland, Australia Empire Group Full time

    Sales Professional OpportunityEmpire Group is currently seeking a highly skilled and motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer experiences and supporting store operations to drive sales and growth.Responsibilities and Expectations:- Deliver outstanding customer service and...

  • Sales Associate

    2 days ago


    Townsville, Queensland, Australia 7-Eleven Malaysia Full time

    We are looking for a Sales Associate to join our team at 7-Eleven Malaysia. As a Sales Associate, you will be responsible for driving sales growth and improving customer satisfaction.Key Responsibilities:To provide excellent customer service and respond to customer inquiriesTo maintain a high level of product knowledge and recommend products to customersTo...


  • Townsville City Center, Queensland, Australia Beacon Lighting Pty Ltd Full time

    At Beacon Lighting Pty Ltd, we're seeking a Retail Assistant - Customer Service to join our team.The successful candidate will have a strong passion for delivering exceptional customer experiences, excellent communication skills, and the ability to work well in a fast-paced environment.We offer a dynamic work environment, opportunities for career growth, and...

  • Sales Associate

    2 days ago


    Townsville, Queensland, Australia PUMA Gruppe Full time

    Are you a motivated and enthusiastic individual looking for a challenging role in retail? Do you have a passion for sports and fashion? Look no further! As a Sales Associate - Harbourtown at PUMA, you'll have the opportunity to work in a dynamic and fast-paced environment, delivering an unforgettable shopping experience to our customers.About the Harbourtown...


  • Townsville, Queensland, Australia Empire Group Full time

    Empire Group Sales Associate RoleWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Empire Group. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and supporting store operations to drive sales and growth.Job Description:- Provide outstanding customer service and create...


  • Townsville, Queensland, Australia ANZ Full time

    About UsAt ANZ, we're committed to making a positive impact on the lives of our customers and the community. We strive to be the bank of choice for individuals, families, and businesses across Australia and New Zealand.About the RoleThis is an exciting opportunity to join our team as a Customer Experience Advisor. As a key member of our Retail Banking team,...


  • Townsville, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    In this role, you will be responsible for providing our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.You will be part of a collaborative team and act as a role model and peer coach to deliver the best possible...


  • Townsville, Queensland, Australia Coles Full time

    As a Customer Experience Lead at Coles, you'll play a critical role in shaping the customer journey across our stores. Your focus will be on delivering exceptional service, building strong relationships with customers, and driving business growth through data-driven insights.About the JobYou'll lead cross-functional teams to develop and implement initiatives...


  • Townsville, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    **Job Description**The S&S Banking Consultant role involves providing outstanding levels of sales and service supporting customers via Face-to-Face interaction and inbound & outbound calls with Everyday Banking enquiries, account openings, and/or processes while balancing team, customer, risk, and performance outcomes.You will be part of a team that values...


  • Townsville, Queensland, Australia El Jannah Full time

    About the RoleThis Customer Experience Specialist role is ideal for someone who is passionate about delivering exceptional customer service and has a strong interest in the food industry. As a Sandwich Artist, you will work closely with our team to provide a high-quality customer experience and ensure that our customers leave satisfied.Key...


  • Townsville, Queensland, Australia Angus & Coote Pty Full time

    Career Opportunities: Become part of our dynamic team as a Customer Experience Specialist at Angus & Coote!We are committed to delivering unparalleled customer experiences and are seeking charismatic individuals who can connect with our customers on a personal level.This role requires:An empathetic approach to understanding customers' needs and...


  • Townsville, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    About Our CultureWe celebrate diversity and welcome applications from everyone, encouraging candidates to talk to us about any adjustments they may require during the recruitment process or in the role itself.About the OpportunityAs a Banking Consultant, you'll have the chance to shape a world where people and communities thrive, driven by our common goal:...


  • Townsville, Queensland, Australia Ampol Limited Full time

    Ampol Limited is a leading convenience retailer in Australia, dedicated to making life easier for our customers. As a Retail Team Member, you'll be part of a team that's passionate about delivering exceptional customer experiences and creating a positive impact in our communities.About the JobThis is a fantastic opportunity to join our team and contribute to...


  • Townsville, Queensland, Australia Tarocash Pty Full time

    Welcome to Tarocash, where we empower our teams to deliver exceptional customer experiences.We are seeking a Customer Experience Specialist to join our team, who will thrive in a fast-paced retail environment and exceed sales targets. As a key member of our team, you will be passionate about menswear and dedicated to building strong relationships with...