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Store Sales Development Manager
3 weeks ago
Norco is a leading Australian dairy co-operative with 130 years of experience in the industry.
About UsWe are a proud farmer-owned business built from the ground up by people who work the land.
We strive to back our communities and customers every step of the way, staying true to our roots and committed to growing together.
Our Business
We have been serving customers since 1948 with 26 stores across NSW and QLD, stockfeed mills and an in-house commodity trading team.
We provide competitive, convenient, and trusted business solutions to help add value to our customers' businesses.
No matter whether our customers are growing, breeding, or after general or specific advice, our teams are there to help with their subject matter knowledge and expertise.
About the RoleThis dynamic retail sales role offers the chance to make a real impact, inspire colleagues, and create memorable shopping experiences for valued customers.
In this vital position, you will:
- Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
- Assist the team to achieve and exceed sales targets and KPIs.
- Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
- Develop and implement sales strategies to drive business growth and increase profitability.
- Foster a positive and collaborative work environment where teamwork and excellence thrive.
- Handle customer enquiries, resolve complaints, and ensure customer satisfaction at all times.
- Be innovative, creative, and passionate about supporting the local and wider community through solution-focused advice and service.
To be considered for this role, you will need to demonstrate the following selection criteria in your application, giving examples of how you can demonstrate the following:
- Previous experience in retail sales or customer service is essential, with leadership experience beneficial though not essential.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- A results-driven mindset with a passion for exceeding targets.
- Flexibility to work rostered weekends, attend training, and promotional events when required.
- Familiarity with retail operations and inventory management systems is a plus.
Why Join Our Team?
- A diverse and community-facing role.
- You will have a real opportunity to make a difference through community connection and impact as a member of our proudly Australian farmer-owned family.
- Celebrate a legacy: Be part of a business with 130 years of proudly supporting farmers and communities.
- Grow with us: We invest in our people with ongoing learning, career progression, and supportive teams.
- Enjoy a competitive salary + real benefits: Staff discounts, EAP support, paid parental leave scheme, leadership training opportunities, novated leasing, purchased leave and being part of a business that values wellbeing, safety, and people-first values.
