Luxury Retail Operations Lead

7 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $70,000 - $75,000

Opportunity Overview

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We are seeking a dedicated and results-driven Store Operations Manager to join our luxury retail team. As a key member of the store leadership, you will support the Store Manager in driving sales performance, developing and motivating the team, and delivering an exceptional client experience.

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Key Responsibilities:

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  • Support the Store Manager in driving sales performance and exceeding Key Performance Indicators (KPIs).">
  • Lead, coach, and motivate the team to deliver exceptional service and achieve business objectives.">
  • Build lasting relationships with clients and grow the client database through exceptional client service.">
  • Ensure visual merchandising and store presentation meet luxury brand standards.">
  • Maintain operational excellence across stock, loss prevention, and administration.">
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Requirements:

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  • Strong Communication Skills: Excellent communication and teamwork skills with the ability to engage clients across all demographics.">
  • Commitment to Accuracy: Commitment to accuracy, client experience, and brand presentation.">
  • Fashion Industry Experience: A genuine passion for fashion, unique style, and creativity.">
  • Retail Experience: Strong retail experience, ideally in luxury or premium fashion.">
  • Excellent Communication Skills: Excellent communication skills with the ability to engage clients across all demographics.">
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What's on Offer:

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  • Uncapped Commission Structure: A competitive commission structure rewarding performance.">
  • Staff Discount: 50% staff discount.">
  • Ongoing Training: Ongoing training and career development with progression opportunities.">
  • Work-Life Balance: Work-life balance with a Tuesday - Saturday roster.">
  • Collaborative Team Culture: A collaborative and professional team culture in a luxury retail setting.">
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Additional Benefits:

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  • Professional Development: Opportunities for professional growth and development within the company.">
  • Wellness Programs: Access to wellness programs and resources to support overall well-being.">
  • Employee Recognition: Regular recognition and rewards for outstanding performance.">
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