Customer Service Representative

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $75,000

Customer Service Representative

We are seeking a skilled and charismatic Customer Service Representative to join our vibrant team in Sydney. As a key member of our front desk, you will be responsible for ensuring seamless guest experiences from check-in to departure.

Your Key Responsibilities:

  • Welcome guests and create special moments through personalized service;
  • Handle credit cards, cash, and company accounts with care;
  • Assist with group check-ins and coordinate logistics;
  • Operate telephones and secure guest luggage;
  • Deliver items of request to guest rooms promptly.

About You:

  • A hotel management certification and relevant experience;
  • Excellent communication skills and fluency in English;
  • A positive attitude and ability to work under pressure;
  • A passion for delivering exceptional guest experiences.

Why Join Us:

  • Be part of an innovative, fast-growing international group committed to building a global brand;
  • Enjoy generous discounts at Accor hotels and partner locations worldwide;
  • Access exclusive benefits through Accor's ALL Heartists program;
  • Pursue career growth opportunities in a dynamic environment.

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