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Boutique Operations Manager
3 weeks ago
We are seeking a dynamic and experienced professional to manage our boutique operations.
About the Role:- Manage day-to-day operations to ensure seamless delivery of outstanding customer experiences.
- Responsible for managing teams, integrating new members, and controlling visual merchandising concepts.
- Support the team in delivering exceptional sales ceremonies and maintaining positive relationships with customers.
- Proactively participate in VIP events, orders, and recruitment activities.
- Meet sales targets and budgets aligned with brand retail strategies.
- Discuss business opportunities and action plans with management.
- Act as manager-on-duty when needed and support the boutique manager in all aspects.
- Ensure accurate and genuine relationship building with customers.
- Monitor and maintain client databases for sales and marketing activities.
- Handle client complaints professionally and report product-related issues to management.
- Coordinate individual repairs and after-sales matters with sales administrators.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The chance to work with a prestigious brand and contribute to its success.
