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Delivery Director
2 months ago
As a Delivery Lead at HSO, you will be responsible for leading a team of consultants to deliver work on one or multiple projects. This role will involve leadership responsibilities and be a leading member of the team in key stakeholder management.
Key Responsibilities:- Lead single or multiple project teams to successfully implement ERP solutions.
- Expert in functional Dynamics 365 Solution architecture design.
- Identify and implement new opportunities and suggestions in functional and technical project areas.
- Translate requirements created by the business and functional analysts into the solution architecture for the solution that is scalable, flexible and complies with industry standards.
- Build and maintain strong client relationships, understand their business challenges and align solutions to address them.
- Business partner with Director / VP level customers solving their ERP challenges.
- Be the trusted advisor and 'go to' for solving project challenges when it comes to the delivery of their work or their teams work.
- Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery.
- Extensive experience with several ISV products.
- Effectively adapt to rapidly changing technology and apply it to business needs. Ability to have an influence and provide direction on ISVs' future releases and provide input.
- Is on the forefront of new releases from Microsoft and how HSO can use them.
- Share knowledge and expertise with the team.
- Be able to learn and embody the HSO IP and lead the teams to deliver using this methodology.
- Able to coach/manage colleagues in a project stream on day to day issues and opportunities, and the performance of functional or technical solution.
- Adapt your style/conduct to help coach your direct reports and drive positive development.
- Nurture the career development of others through frequent, targeted feedback, coaching and performance management.
- Collaborate effectively with cross-functional teams and foster a positive team culture.
- Collaborate with project teams to ensure successful execution and delivery of MS Dynamics 365 F&O projects.
- Lives company values and leads by example.
- Foster a positive team culture and promoting knowledge sharing and collaboration.
- Interfaces with prospects in a pre-sales capacity including demo prep with Sales.
- Develops and participates in web presentations.
- Ability to assist in pre-sales activities and to write strong proposals and responses to RFPs and is a major contributor to the responses for Request for Proposals (RFP's).
- Participates in project evaluation and scoping.
- Support the Sales function in identifying new leads and opportunities within existing and new clients.
- Assist in identifying potential upselling and cross-selling opportunities based on clients' evolving needs.
Requirements:
- A University degree, preferably in a related field.
- At least 7 to 10+ years of ERP consulting experience – Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX.
- 1-2 years experience in people management.
- Experience of at least 6 large international end-to-end ERP implementations.
- Extensive pre-sales experience.
- You have an affinity with technology, and you possess strong analytical skills.
- Build strong relationships with ISV partners.
- Cost model development and effort estimation.
- Excellent presentation and demonstration skills.
- Excellent coaching and mentoring skills.