Warehouse Service Coordinator

2 days ago


East Melbourne, Victoria, Australia Costco Wholesale Full time
Job Summary:
As a Warehouse Service Coordinator at Costco Wholesale, you will play a vital role in ensuring a seamless and secure shopping experience for our members. This dynamic position involves a range of responsibilities that require strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

About You:
You have excellent customer service skills, with the ability to engage positively with diverse groups of people. Your strong observational skills allow you to identify potential security risks and take prompt action to mitigate them. You are also an effective communicator, able to clearly report incidents and concerns to your supervisor.

Duties and Responsibilities:
  • Conduct regular building safety and security checks, identifying and addressing any issues promptly.
  • Welcome members entering the warehouse, verifying their membership status and offering assistance as needed.
  • Count members entering the warehouse using a handheld counter, reporting half-hourly counts to the Front End Supervisor.
  • Monitor building access, reporting the arrival of armored transport vehicles and discreetly observing deposit pick-ups.
  • Ensure the accuracy and validity of member receipts, providing speedy assistance for any corrections or concerns.
  • Provide courteous and efficient service to members, directing them to products and services as needed.
  • Conduct security checks after hours, reporting any suspicious activity to your supervisor and calling the police if necessary.

Working Conditions:
This role requires working in a warehouse environment, which can be physically demanding. You will be required to stand for long periods, walk extensively, and lift up to 25 pounds. Additionally, you may be exposed to variable temperatures and noise levels.

Salary Estimate:
The estimated salary for this role is $60,000 - $80,000 per annum, depending on location and experience.

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