Customer Engagement and Loyalty Strategist

4 days ago

Sydney, New South Wales, Australia beBeePartnerships Full time $90,000 - $120,000
Job Title:

Loyalty Partnerships Manager

Job Description:

We are seeking a strategic and collaborative individual to join our team as a Loyalty Partnerships Manager. In this role, you will lead the strategy, sourcing, negotiation, and implementation of partnerships that drive engagement with our loyalty program.

This is an exciting opportunity for someone who is passionate about customer engagement and loyalty, with a focus on innovation and improvement. As a key member of our team, you will work closely with cross-functional teams to develop and deliver a cohesive partnership strategy aligned with loyalty goals.

You will identify, evaluate, and onboard new partners that add value to our member ecosystem, negotiate commercial terms, and manage end-to-end delivery of offers and activations. Additionally, you will collaborate with internal teams to ensure seamless implementation and campaign integration.

The ideal candidate will have a unique mix of strategic thinking, relationship skills, commercial acumen, and delivery focus. They will have tertiary qualifications in marketing, communications, advertising, or a related field, 5+ years of experience in partnerships, loyalty, or business development roles within a medium to large organisation.

Required Skills and Qualifications:
  • Strategic thinking and relationship building skills.
  • Commercial acumen and budget management experience.
  • Proven experience in partnerships, loyalty, or business development roles.
  • Tertiary qualifications in marketing, communications, advertising, or a related field.
Benefits:

As a valued member of our team, you will enjoy a range of benefits, including a competitive salary, opportunities for career growth and development, and a dynamic and supportive work environment.

About Us:

At our organisation, our purpose is to bring our human touch to healthcare. We are passionate about making healthcare more accessible, affordable, and understandable. Our vision is to make healthcare understandable, affordable, high quality and member-centric.

  • Customer Engagement Strategist

    2 days ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $180,000 - $230,000

    Customer Engagement StrategistDrive business growth by securing new enterprise-level opportunities for recognized brands in Australia. Leverage expertise in loyalty and CRM to act as a trusted advisor, delivering tailored data-driven solutions and influencing broader customer experience strategies.The ideal candidate will have 10+ years of experience in...

  • Customer Engagement Strategist

    7 days ago

    Sydney, New South Wales, Australia beBeeLoyalty Full time $110,000 - $130,000

    Customer Engagement StrategistThis role focuses on developing and implementing a comprehensive CRM strategy, designing lifecycle campaigns, and managing loyalty programs to drive customer retention and engagement.Campaign Development and ExecutionDevelop multi-channel marketing campaigns to acquire and retain customers.Conduct A/B testing and optimization to...

  • Customer Engagement Strategist

    1 week ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $120,000 - $140,000

    Customer Engagement StrategistThe role involves developing and executing customer engagement strategies across all channels, including SMS, email and app.Develop customer-centric marketing campaigns to drive growth and loyalty.Manage and optimise CRM platforms such as Salesforce, Braze or similar.Oversee the Customer Data Platform (CDP), ensuring data...

  • Loyalty Sales Strategist

    6 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $120,000 - $150,000

    Job Title:Senior Sales StrategistKey Responsibilities:Develop strategic sales plans to drive customer loyalty.Collaborate with clients to tailor services to their projects.

  • Strategic Customer Engagement Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $60,000 - $90,000

    Customer Engagement StrategistCareer Opportunity: Customer Engagement StrategistWe seek an experienced professional to contribute to the development and execution of customer-centric campaigns, leveraging data-driven insights to drive brand loyalty.Key Responsibilities:Collaborate with cross-functional teams to plan and execute targeted campaigns across...

  • Dynamic Loyalty Lead

    6 days ago

    Sydney, New South Wales, Australia beBeeLoyalty Full time $125,000 - $175,000

    Loyalty StrategistThis is a dynamic role that involves leading a small team to create captivating loyalty content, boost member engagement, and harness analytics for personalised experiences. The Loyalty Strategist will be at the heart of driving strategy, elevating our digital ecosystem, creating meaningful partnerships, and delivering moments of surprise...

  • Loyalty Experience Manager

    5 hours ago

    Sydney, New South Wales, Australia beBeeRetention Full time $120,000 - $140,000

    Lead Loyalty Program StrategistThe heart of our loyalty program is the driving force behind member retention and engagement. As Lead Loyalty Program Strategist, you will oversee the development and enhancement of our loyalty app, forge valuable partnerships, and drive strategy in collaboration with cross-functional stakeholders.This dynamic role involves...

  • Chief Loyalty Development Officer

    4 days ago

    Sydney, New South Wales, Australia beBeeLoyalty Full time $100,000 - $180,000

    Job OverviewLoyalty Strategist RoleThis is a key leadership position within our organization. As the Loyalty Lead, you will be responsible for developing and implementing strategies that drive loyalty program growth and member engagement.

  • Business Strategist

    10 hours ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $130,000 - $165,000

    Job Title: Business Strategist - Customer Experience ExpertiseAre you a customer experience specialist seeking a new challenge? Do you have experience in strategic consultancy and customer engagement strategies? We are looking for a talented individual to join our team as a Business Strategist - Customer Experience Expertise.As a Business Strategist -...

  • Customer Loyalty

    3 days ago

    Sydney, New South Wales, Australia The Glen Hotel Pty Full time

    231 Burwood Road, Burwood NSW, AustraliaSonnel is a fast-growing hospitality group and we're just getting started. We're passionate about creating unforgettable customer experiences, and we believe data is the key to unlocking loyalty, growth, and connection. Our team is entrepreneurial, agile, and driven by insight — and we're looking for someone who...