Junior Account Service Manager
2 weeks ago
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
We are looking for a skilled professional to act as the first point of contact for our internal studio BlueSky. You will work alongside our account managers and studio team to support in building and managing client relationships, taking briefs, prioritising work, timelines and managing resources while ensuring that processes are always adhered to with the result being high quality work delivered on time and exceeding expectation.
You will support the whole studio team while actively learning to ensure that every project moves through on-brief, on-time, on-budget, and support the smooth flow of work between various stakeholders and teams. It would be of benefit for you to possess a strong appreciation and some background and understanding in aspects of business development, project management, and the digital landscape, brand, and campaign development.
Key Responsibilities
- Involvement and support in project management from briefing to billing.
- Involvement and support in building and maintaining strong relationships across the business.
- Support in financial planning and forecasting (project related).
- Support in End-to-end financial management for all projects.
- Learning and understanding of clients' businesses and product/service offerings.
- Creative quality control and ensuring brand guidelines are upheld.
- Booking and managing resources as requirements.
Requirements
To grow and be successful in this role, you will ideally bring the following:
- 1+ year as a junior account manager or 2+ years in a marketing related role.
- Confidence interacting with people across all departments and levels of the organisation both internally and externally.
- Service driven with a desire to deliver beyond expectation.
- Highly motivated, proactive and able to work independently.
- A people person with the desire to be a true team player and deliver for the team working in professional and respectful manner.
Desirable Skills
Some additional skills for this role include:
- Previous experience in business development, project management, and marketing.
- Experience in working in large scale organisations with complex stakeholder landscapes.
- First hand experience in end to end campaign development and management.
- Studio management / traffic / production experience.
Why Join Us?
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
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