Strategic Business Solutions Consultant

6 days ago


Melbourne, Victoria, Australia FIS Australia Full time

FIS Australia Job Opportunity

We are seeking an experienced Strategic Business Solutions Consultant to join our team in FIS Australia. As a key member of our organization, you will play a crucial role in driving business growth and success.

About the Role:

  • Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
  • Work with internal and external clients to assist with implementation of some or all aspects of the P1C software platform.
  • Analyse business and user needs, document requirements and translate into proper system requirement specifications.
  • Influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
  • Identify and document business strategies, objectives and drivers.
  • Analyse and document business processes and metrics and identify improvement opportunities.
  • Re-engineer processes to deliver greater effectiveness and efficiency.
  • Identify/document how applications and systems interact to support business processes.
  • Assess, apply and project the impact of system changes on users and internal and external clients or stakeholders.
  • Use knowledge of systems and industry requirements to develop or modify complex information systems.
  • Track tasks to plan and escalate issues with late running task and other schedule impacts in a timely manner to the PM.
  • Conduct various tests such as system, integration, readiness and acceptance tests.
  • Verify through testing that changes made by programmers to one part of the application do not impact other parts.
  • Train internal employees or external clients on changes, new systems or new procedures.
  • Mentor, guide, advise and/or check the work of less experienced business systems analysts.
  • Consider business implications of the application of technology to the current business environment.

Requirements:

  • Knowledge of financial services industry.
  • Good understanding of P1C/BASE Global/B2K or any relevant credit card processing technologies.
  • Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
  • Ability to persuade and influence others on the best approach to take.
  • Competitive salary AU$100,000 - AU$120,000 per annum, depending on experience.


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