Customer Service Experience

2 weeks ago


Fremantle, Western Australia beBeeGuest Full time $42,000 - $66,000
Customer Service Representative

We're looking for friendly and energetic team members to join our Front of House team in Fremantle.

As a Front of House representative, you'll be responsible for creating unforgettable guest experiences with your top-tier service mindset.

Key Responsibilities:
  • Drive sales on every shift by upselling, product knowledge, and proactive guest engagement
  • Understand daily goals and challenges, working with your team to succeed
  • Take pride in your venue, ensuring it's well-stocked and ready to impress at all times
  • Own your space and take opportunities to go above and beyond to anticipate guests' needs
  • Follow all safety and compliance procedures to keep guests and teammates safe
What We Offer:
  • Award-based hourly rate under the Amusement & Entertainment Award
  • Monthly prize incentives and exciting competitions with epic prizes
  • Wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women, and Neurodiversity Employee network groups as well as access to gender affirmation leave
  • Free activities for you and a pal across all Funlab brands because work should come with perks
  • Half-price food and bev for you and a pal because the fun shouldn't stop when your shift ends


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