Strategic Martech and Delivery Leader

3 days ago

Melbourne, Victoria, Australia beBeeMartech Full time $160,000 - $220,000
Job Opportunity

We're seeking a strategic leader to drive our martech and delivery strategy. To bring this vision to life, you'll lead the design and delivery of our cutting-edge marketing technology suite.

As the head of martech and delivery, you'll be responsible for shaping the way we connect with our customers across multiple channels with the right message, at the right time.

You'll ensure each interaction is tailored, relevant, and effectively aligned with customer preferences, while managing robust governance, compliance, and performance metrics.

Key Responsibilities
  • Develop and execute a strategic roadmap for our martech capabilities.
  • Partner with cross-functional teams to design data-driven, personalised customer experiences that improve engagement, retention, and deliver exceptional value for customers.
  • Champion agile working, enabling faster delivery and stronger accountability across teams.
  • Collaborate with APAC Technology to maintain a compliant, stable, and fully supported MarTech suite.
  • Act as the primary SME for data-driven customer engagement, sourcing and defining data features to support evolving personalisation programs.
  • Oversee agile delivery processes, balancing service, and compliance with a 'test and learn' approach for continuous improvement.
About You

You're a strategic and results-driven leader with a strong background in customer experience, martech, and operations. With a passion for data-driven engagement, you're equally comfortable setting the vision and diving into the details to deliver outstanding customer experiences.

To be considered for this role, you will have:

  • Tertiary qualifications in business, marketing, or a related discipline.
  • 10+ years of experience in senior roles with a proven track record in leading high-performing teams to deliver personalised, multi-channel customer engagements.
  • Strong background in marketing automation and technology, ideally with experience in Pega marketing technologies, HTML development, AML, and 'Next Best Action' decisioning.
  • 5+ years of experience in Marketing Operations, with a solid understanding of the full campaign delivery lifecycle, from design and testing to deployment and change management.
  • Skilled in analytics and BI reporting tools, with a basic understanding of integration patterns and technologies.
  • Demonstrated experience in agile delivery, with a talent for coordinating work across multiple agile squads to achieve program goals.
  • Excellent interpersonal and communication skills and stakeholder management allowing you to influence outcomes in a fast-paced, collaborative setting.
  • A courageous, optimistic outlook and growth mindset—you're driven to solve complex challenges with creativity, resilience, and respect.
What's in it for you

As well as a competitive salary, a range of benefits and flexible working arrangements, you'll be encouraged to innovate. You will be collaborating with various teams to deliver real-world solutions that enhance customer experiences, making your mark on the industry and contributing to our mission to help people live longer, healthier, happier lives.

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