Hotel Operations Director
1 week ago
Front Desk Operational Leadership Opportunity
We are seeking a highly skilled leader to oversee the day-to-day operations of our hotel.
Main Responsibilities:
- Supervise and lead a front desk team to ensure seamless daily operations.
- Coordinate guest check-in/check-out procedures and maintain high service standards.
- Manage guest relations, ensuring all inquiries and concerns are handled efficiently and professionally.
- Collaborate with other departments to deliver exceptional guest experiences.
- Mentor staff, promoting high levels of training, motivation, and performance.
- Ensure adherence to operational procedures and company policies.
- Support senior management in achieving business objectives.
Necessary Qualifications:
- Proven experience in luxury or 5-star hotel environments.
- Exceptional leadership skills with the ability to inspire and develop teams.
- Strong organisational and problem-solving skills.
- A genuine passion for delivering outstanding guest experiences.
- Ability to thrive in a dynamic, fast-paced environment.
About This Role:
Lead a talented team in an iconic hotel and be part of a prestigious international hospitality group.
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