
Data Insights Strategist
2 weeks ago
We are a global leader in entertainment, innovation and inspiration. Our unique approach, imagination and inclusion define the experiences we deliver and the foundation of our success.
Our dedicated streaming service is a home for movies and shows from Disney, Pixar, Marvel, Star Wars, ESPN, National Geographic, and more.
This role is part of our Engagement & Retention Analytics team in APAC, where you will analyze user data, derive valuable insights, and collaborate with various departments to develop strategies that enhance user experiences.
This is a unique opportunity to join our talented team developing and delivering unparalleled entertainment across Australia and New Zealand.
Key Responsibilities:
1. Mentorship, Collaboration, & Team Development
- Support cross-functional collaboration to align analytics with business goals and shape the analytics roadmap with a data-driven strategic lens
- Mentor junior analysts and foster a high-performing, learning-oriented team culture
2. Engagement and Retention Analytics
- Uncover behavioral insights through cohort analysis and A/B testing
- Identify high-impact segments to inform lifecycle and retention strategies
- Track churn signals and optimize for customer lifetime value
- Recommend targeted actions to drive engagement and reduce loss
3. Strategy & Optimization
- Support campaign planning and translate business needs into testable hypotheses, A/B experiments, and actionable insights
- Evaluate campaign and product performance to inform go-forward strategies
- Present insights that influence cross-functional decision-making
4. Operational Excellence & Data Governance
- Lead recurring performance reporting, ensuring clarity, consistency, and actionability
- Uphold data integrity, governance standards, and drive automation for scalable processes
Ideal Qualifications:
- 7-10 years relevant experience in an analytical role within a digital business, ideally media related
- Bachelor's degree in a quantitative field such as Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, Chemistry, or Social Science; a graduate degree is preferred
- Familiarity with lifecycle and retention analytics, including user segmentation, churn modeling, and engagement strategies, is a strong plus
- Expertise in SQL with demonstrated hands-on experience
- Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) with a strong track record of translating data into clear, actionable insights for business stakeholders
- Strong knowledge of subscription services and the competitive landscape
- Deep understanding of the media and content industry, including trends and audience behaviors, is preferred
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