National Standards and Training Leader
7 days ago
A Dedicated Professional is sought after to spearhead our National Standards and Training program.
Job DescriptionThe selected individual will be responsible for defining, maintaining and ensuring the standards by which our operational staff are trained and supported to perform their roles effectively and safely.
This includes setting the framework for operational training and competency assessment, ensuring our ways of working are clearly documented, and overseeing that these standards are applied consistently across the business.
Key responsibilities include managing the national Standards and Training program, maintaining our Training Platform with accurate documentation of all training, coordinating national training and facilitation calendar, designing new Standard Operating Procedures (SOPs) and Work Orders (WOs), setting standards of operational training for all frontline roles, developing competency assessment tools, determining training delivery methods and assessment record management tools, collaborating with HSE, Food Safety, WFP and P&C teams on meeting compliance goals and focusing on continuous improvement, supporting and mentoring the Corporate SAT team, monitoring and evaluating training effectiveness and maintaining training compliance, influencing partner Airline customers to streamline training requirements, and ensuring regular review and optimisation of current training systems.
Required Skills and Qualifications- Demonstrated success in a similar role with multiple locations or nationwide experience.
- Relevant tertiary qualifications in HR, Training, Course Writing etc.
- Well-developed report writing and presentation skills to C-Level.
- Demonstrated skills and achievements in project management.
- Experience in working with and influencing a diverse group of stakeholders.
- Display of business and industry acumen.
- Competent in documentation and records management using MS Office Suite.
- Strong communication and influencing skills.
Competitive Salary paid weekly, flexible working arrangements with domestic travel opportunities, 5 weeks Annual Leave per 12 months service, tailored Novated Lease program, monthly cultural celebrations, parking allowance, access to Employee Benefits program including wellbeing platform, discounted private health insurance and access to specials and discounts from over 700 big brand retailers.
About UsWe are Australia's largest inflight catering and retail partner. Specialising in inflight catering and retail, and food manufacturing, our group of diverse brands enables us to deliver extensive service capabilities. Chosen by many of the world's top airlines, we operate 16 facilities across 12 cities and employ over 4,000 people who help us produce over 64 million meals, and service more than 250,000 flights each year.
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