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Integrated Service Delivery Specialist

3 weeks ago

Brisbane, Queensland, Australia beBeeProtection Full time $90,000 - $120,000

Job Opportunity: Integrated Service Delivery Specialist

Job Description:

This role involves driving improvements in safeguarding vulnerable populations across the state.

The successful candidate will lead the development and implementation of a statewide best-practice model of care for integrated Child Protection, Domestic & Family Violence (DFV) including elder abuse, and sexual assault services.

You will contribute to innovation by establishing a Centre of Excellence model that shapes the future of service delivery for vulnerable populations.

This role requires developing a model of care for Mater's integrated Child Protection, DFV including elder abuse, and sexual assault services with the goal of establishing a Centre of Excellence in advocacy, research, and clinical service delivery for these vulnerable populations.

  • Coordinate, deliver and collaborate in the provision of contemporary, integrated and evidence-based service delivery in the areas of Child Protection, DFV, elder abuse, sexual assault and safeguarding.
  • Conduct needs assessments, service mapping, and stakeholder consultations to inform the integrated model and safeguarding standards.
  • Operationalise statewide policies and procedures regarding responding and reporting abuse concerns through leading the development of processes, referral pathways, and workflows for the integrated service in line with safeguarding requirements.
  • Develop clear processes for standardising documentation and storing of records associated with Child Protection and DFV legislative requirements for Health Information Management.
  • Work collaboratively with multidisciplinary teams in a range of clinical areas to establish best practices in integrated service delivery.
  • Benchmark models of care develop an innovative, contemporary and integrated service delivery in advocacy and protection services.
  • Develop and implement a detailed project plan aligned with Mater Health's strategic priorities
  • Track project milestones and risks to ensure timely and effective delivery
  • Identify and collaborate with a broad range of stakeholders in order to establish strong partnerships that enable achievement of project aims
  • Use of high level interpersonal and communications skills to advocate, negotiate, and consult effectively with internal and external key stakeholders to achieve project aims
  • Record and report data relevant to project outcomes including reviewing current data collection systems
  • Engage in continuous project evaluation and review of performance targets
Required Skills and Qualifications:

To be successful in this role you will require:

  • Strong understanding of Child Protection, Domestic & Family Violence and elder abuse principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with multidisciplinary teams
  • Strong analytical and problem-solving skills
  • Ability to develop and implement projects from conception to completion
Benefits:

This is an exciting opportunity to join our team and make a real difference in the lives of vulnerable populations. As an employee of Mater, you will have access to a range of benefits including:

  • A competitive salary package
  • Opportunities for professional development and growth
  • A supportive and collaborative work environment
Others:

We are committed to providing a safe and inclusive workplace for all employees. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.