Electorate Office Service Coordination Officer

3 days ago

Brisbane, Queensland, Australia beBeeService Full time $94,451 - $119,999
Job Title: Service Coordination OfficerAbout the Role

This is a key position within the Electorate Office Service Coordination team, supporting over 330 staff across Queensland’s 97 electorate offices.

The successful candidate will work closely with the Team Leader to enhance service coordination, contribute to projects, training and communications, and improve business processes.

  • Support the development of strategies that promote effective service delivery.
  • Conduct in-depth research and contribute to process analysis and documentation.
  • Prepare draft reports and briefings for review and approval.
  • Assist in operational project delivery across various electorate office initiatives.
  • Create and refine learning materials to support communication efforts.
  • Coordinate induction and training-related administrative tasks.
  • Provide secretariat support for committees, working groups, and project teams.
Your Responsibilities

You will have a collaborative approach and a solid understanding of electorate office operations.

As a skilled communicator, you will be confident in interacting with stakeholders, contributing to service improvements, and providing support to frontline staff.

With experience in a government or client-focused environment, you will bring skills in building relationships, strategic thinking, and translating procedures into practical support.

What You Need to Succeed

To excel in this role, you will need:

  • A collaborative and practical approach.
  • An understanding of electorate office operations.
  • Excellent communication and interpersonal skills.
  • Experience in a government or client-focused environment.
  • Skills in building relationships, strategic thinking, and translating procedures.
Benefits

This role offers a unique opportunity to make a real difference in the community.

You will have the chance to work with a talented team, develop your skills, and take on new challenges.

We offer a supportive and inclusive work environment, flexible work arrangements, and opportunities for professional growth and development.

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