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Industrial Relations Specialist

2 months ago


North Ryde, New South Wales, Australia New Horizons Full time

About New Horizons

New Horizons is a leading Not for Profit organization dedicated to enhancing wellbeing and creating happy, inclusive communities that create opportunities.

The Opportunity

We are seeking an experienced Industrial Relations Specialist to join our team in North Ryde head office. As an Industrial Relations Specialist, you will play a critical role in managing complex industrial relations and employee relations-related matters and investigations.

Key Responsibilities

  • Manage moderate to highly complex industrial relations and employee relations-related matters and investigations, including performance management, formal investigations, employee complaints, and attending the commission.
  • Maintain up-to-date knowledge of current Employment Relations frameworks, legislation, precedents, and practice to identify and escalate potential impacts, opportunities, and risks.
  • Support negotiations for our new Enterprise Agreement and provide employment relations advice on other matters.

About You

To thrive in this role, you will need to bring:

  • Demonstrated experience with complex case management, workplace relations, and employment law.
  • Solid understanding of compliance practices, including the Fair Work Act and other relevant employment/industrial laws.
  • Tertiary qualifications in human resources, employment law, industrial relations, or a related discipline.
  • Demonstrated ability to influence and negotiate with senior stakeholders on employee matters.
  • Strong customer service skills with excellent attention to detail and administration skills.
  • Ability to manage multiple priorities and/or projects, with exceptional written and verbal communications skills.
  • Full Australian working rights and willingness to undergo a National Police check.
  • Strong critical thinking skills with practical experience in complex matrix organizations.
  • Experience in complex industrial environments, case management, and dispute resolution.

What We Offer

New Horizons offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to creating a workplace culture that values diversity, inclusion, and wellbeing.