Project Director

3 days ago

Sunshine Coast Regional District, Australia Travel + Leisure Co. Full time
About the Role

The Project Director is a key leadership position responsible for planning, controlling, and directing the daily activities of the sales team to achieve maximum sales efficiencies while maintaining high-quality standards.

This role is critical in ensuring the site meets or exceeds the monthly site budget in a positive and compliant manner. The Project Director will direct the operation, provide motivation, guidance, and leadership to associates to meet or exceed the objectives of the site.

Key Responsibilities
  • Ensure the sales management team provides a positive interface with all on-site and corporate departments and actively supports the Developer Representative's recommendations.
  • Share the role of presenter/trainer as required.
  • Develop community relations between the Company and the neighborhood through positive representation and proactive community awareness.
  • Utilize sales, marketing, and fiscal reports to assist in managing the site profitability.
  • Actively support and model compliance with company policies and procedures.
  • Ensure currency of required permits, licenses, certifications, etc. to enable sales operations.
  • Ensure all employees stay current with required government licenses, work permits, etc.
  • Build, develop, and manage an engaged team.
  • Provide regular coaching, mentoring, and feedback to the team to ensure continued development and identify training needs.
  • Establish service quality standards based on internal customer requirements.
  • Identify trends/root causes and take action to ensure desired results are achieved.
  • Develop and sponsor initiatives that foster open communication.
  • Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change.
  • Display Hospitality with Heart customer-centric focused service to all internal and external parties.
  • Display innovation through inspiring, creating, and improving processes and products.
  • Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
  • Display leadership values by ensuring effective communication and respecting your peers and managers.
Requirements
  • Excellent written and verbal communication skills, including the ability to build relationships with key stakeholders across all levels of the business.
  • Demonstrated empathy and the ability to build upon other people's ideas.
  • Proven ability to implement alternative methods to achieve goals in the face of obstacles.
  • Ability to meet tight reporting deadlines without compromising quality.
  • Proven leadership, motivating, coaching, and performance management skills.
  • Ability to plan for line requirements and attract, recruit, and retain quality sales staff.
  • High-level application and focus to drive sales (using sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale).
  • Strong personal values regarding customer service, delivering on the promise, and integrity.
  • A solutions focus and problem-solving ability.
  • Ability to conduct effective meetings.
  • Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale.
  • Positive and enthusiastic attitude and ability to inspire same in others.
  • Ability to recognize financial trends and their application to the business and to put in place plans to enhance profitability of the sales site.
  • Working knowledge of computer software and sales applications.

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