Quality Assurance Specialist

7 days ago


Warriewood, New South Wales, Australia Blackmores Full time

About the Role

We are seeking a highly skilled Quality Assurance Associate to join our team at Blackmores Group. This role will be based in our Warriewood office and will require working closely with senior Quality Leaders and other Quality teams.

Key Responsibilities

  • Investigate and communicate effectively with key stakeholders to ensure Blackmores' highly valued reputation.
  • Identify root-cause and recommend corrective/preventive action to remedy the issue.
  • Oversee and manage all aspects of quality assurance and quality control.
  • Liaise with manufacturers as part of issue investigations.
  • Generate and distribute routine complaint reports as well as issue reports to key stakeholders as required.
  • Ensure the effective and timely processing, closing, and escalation of Customer Complaints and product quality queries to agreed SLAs.

What We Offer

  • Opportunities to support your local community through paid community leave.
  • 20 weeks gender-neutral paid parental leave.
  • Great benefits to support your health and wellbeing, including access to discounted products.
  • Mental health support for you and your family through our Sonder assistance program.

Requirements

  • Possess a bachelor's degree or tertiary education in a relevant Science field.
  • Preferably at least 2 to 3 years of prior work experience in a regulated GMP environment will be beneficial.
  • Strong knowledge of GMP quality systems.
  • Computer system knowledge including MS Office apps.

About Blackmores

Blackmores Group is a leading natural health company with a proud Australian heritage. We operate in over 13 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South East Asia and China.



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