Banking Consultant, Shepparton Vic
1 month ago
We are seeking a highly skilled Banking Consultant to join our Retail Banking team in Shepparton, Vic. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Provide customers with a seamless banking experience through transaction activities, needs-based conversations, and digital solutions education.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
- Support bank programs and initiatives, and take responsibility for 'know your customer' from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures.
- Exceptional customer focus, with retail experience an advantage.
- Experience in being a user and promoter of technology, with working knowledge of digital channels an advantage.
- Ability to multi-task and highly adaptable to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At ANZ, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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