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Restaurant Operations Manager
2 months ago
The General Manager at Smith Dairy Queens, Ltd. is responsible for overseeing the entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. This role ensures the restaurant is operated in accordance with operational guidelines established by the owner and franchisor.
Key Responsibilities
- Lead and manage a team of employees to achieve sales and customer satisfaction goals.
- Develop and implement strategies to improve financial performance, including managing labor costs, inventory, and customer service.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Collaborate with the management team to achieve business objectives and drive growth.
- Provide excellent customer service and ensure a positive dining experience for customers.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 3 years of experience in restaurant management, preferably in a fast-food or quick-service environment.
- Proven track record of managing labor costs, inventory, and customer service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong leadership and communication skills.
Smith Dairy Queens, Ltd. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application.
