Restaurant Operations Manager

3 weeks ago


Shire of Augusta Margaret River, Australia Fiveight Venues Pty Ltd Full time

We are seeking a highly skilled Restaurant Manager to lead our front-of-house team and deliver exceptional guest experiences at Cape Lodge, a renowned restaurant in the Margaret River wine region.

The successful candidate will oversee all aspects of restaurant operations, including staff management, service standards, and financial performance.

Key Responsibilities:

  • Lead and mentor a team of front-of-house staff to provide impeccable service to our guests.
  • Collaborate with the kitchen team to synchronize service with food preparation and presentation.
  • Develop and implement service standards and procedures to meet or exceed guest expectations.
  • Build and maintain positive relationships with key stakeholders, including guests, suppliers, and partners.
  • Manage budgets and financial targets, including forecasting and reporting.
  • Ensure compliance with industry regulations and standards, including health and safety, liquor licensing, and food safety.
  • Foster a positive team culture and develop training programs to enhance staff performance.
  • Continuously seek to improve service standards and guest experiences through innovation and experimentation.

Qualifications and Experience:

  • 2+ years of experience in a senior management role in the hospitality industry, with a focus on high-level restaurant operations.
  • Excellent leadership and people management skills, with a track record of developing high-performing teams.
  • Strong financial acumen, with experience in budgeting, forecasting, and reporting.
  • Demonstrated ability to develop and implement effective sales and marketing strategies.
  • Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with stakeholders.
  • A passion for hospitality and a commitment to delivering exceptional guest experiences.
  • A deep understanding of food, wine, and beverage service, with a focus on creating memorable experiences for our guests.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary package, including $70,000.00 – $85,000.00 per year.

Job Type: Full-time

Work Location: In person



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