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Insurance Administration Support Specialist

2 months ago


Brisbane, Queensland, Australia Aon Hewitt Full time
About the Role

Aon Hewitt is seeking a highly skilled Insurance Administration Support Specialist to join our team. As a key member of our insurance broking team, you will play a critical role in providing exceptional client service and support to our clients.

Key Responsibilities
  • Provide administrative support to our Account Brokers, including client insurance/risk needs analysis and policy administration.
  • Communicate with clients to understand their insurance needs and provide tailored solutions.
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, endorsements, and certificates of currency.
  • Prepare, lodge, and invoice insurance policies in a timely and accurate manner.
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties.
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers.
  • Enhance the client experience through outstanding customer service and relationship building.
Requirements
  • Strong administration and customer service skills, with a passion for a career in insurance.
  • Experience supporting Senior Brokers with client accounts, client service, underwriting, claims, or insurance broking.
  • Tier 1 insurance qualification or willingness to achieve this qualification upon commencement.
  • Strong communication, problem-solving, and analytical skills.
  • Excellent attention to detail and desire for professional development through ongoing training.
About Aon Hewitt

Aon Hewitt is a leading global professional services firm that provides a range of services, including insurance broking, risk management, and human resources consulting. We are committed to delivering exceptional client service and building long-term relationships with our clients.