
Senior Technical Associate
1 week ago
Job Title:
The role of a Senior Technical Associate involves delivering technical solutions and providing support to end-users. This position requires strong analytical skills, the ability to troubleshoot issues efficiently, and effective communication skills.
Key Responsibilities:
- Perform troubleshooting, replacement, upgrades, deployment, and repair tasks on desktops, laptops, and printers.
- IDentify potential issues that could impact user experience and take corrective action promptly.
Requirements:
- Typically 2-4 years of relevant work experience is required.
- Strong knowledge of Windows operating systems and environments is essential.
- A+ certification or equivalent skill set is required; additional certifications for hardware platforms may also be necessary.
About the Role:
This Senior Technical Associate will focus on delivering high-quality technical services, including troubleshooting, parts replacement, and system upgrades. The ideal candidate should have excellent understanding of Windows operating systems and relevant industry certifications.
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