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Service Manager

2 months ago


Wheelers Hill, Victoria, Australia National Pharmacies Full time
About the Role

We are seeking a highly motivated and experienced Service Manager to join our Wheelers Hill Pharmacy team on a 12-month maternity leave contract. As a Service Manager, you will play a critical role in enabling us to deliver exceptional customer service and achieve our purpose of Caring for People, Enabling Health, and Inspiring Wellness.

Key Responsibilities
  • Provide exceptional customer service and consulting with customers to ensure they receive the best advice for their health and beauty needs.
  • Oversee the successful daily operations of the OTC area of the pharmacy, ensuring our stores are beautifully presented and well-stocked.
  • Inspire and lead the OTC team to deliver outstanding and professional customer service for every member and customer, every time.
Requirements
  • Relevant retail and people management experience in Pharmacy.
  • Motivation of self and ability to guide and lead others.
  • A positive attitude and the ability to manage and multi-task in this busy role.
  • Ability to work flexible hours.
What We Offer
  • Employee discounts across our entire range of health, beauty, and optical products.
  • Support to achieve nationally recognised qualifications in Community Pharmacy.
  • Working for an organisation that supports the community and genuinely cares about its customers through sponsorships and investment in our business.
  • Our annual Employee Awards night.

If you are a motivated and experienced Service Manager looking for a new challenge, please check the attached roster and complete the online application, including a quick video. This role involves completing training through a Registered Training Organisation. You must have unlimited work and study rights to apply.