Operations and Maintenance Technician
7 days ago
KangaTech is a leading sports tech company making a significant impact globally.
About the RoleThis full-time on-site position reports to the Senior Product Manager and involves working autonomously and collaboratively within a dynamic team environment.
Key Responsibilities:- Production and Maintenance: Responsible for first-line support, production, maintenance, repair, and QA of the product, including logistics and warehouse activities.
- Product Assembly & Disassembly: Perform mechanical and electronic assembly work as needed for product assembly, repair, and maintenance.
- Incoming Parts Inspection & Receiving: Inspect incoming parts to ensure quality and accuracy by engineering specifications and manage the goods-receiving process to maintain an organised inventory system.
- QA Tests: Perform weekly QA tests on software and report bugs, ongoing QA tests on hardware for assembly, repair, and maintenance, conduct functional and aesthetic checks on outgoing goods before shipment, and maintain and update QA documents.
- Inventory Monitoring and Reporting: Record and update inventory to maintain accurate stock levels, regularly monitor inventory and generate reports as needed, and conduct regular inventory audits and stock takes.
- Logistics Management: Package shipments efficiently and organise pickup schedules, maintain and improve warehouse facilities to ensure a safe and organised working environment.
- Technical Support: Provide first line of support in both software and hardware to customers around the globe, file support requests from the field and liaise with internal staff to resolve, and create support documents that are both internal and customer-facing.
- Educational Background: Bachelor's degree in Mechanical Engineering or a related field.
- Experience: Minimum of 2 years of hands-on experience in manufacturing, development, and testing with a proven track record of success.
- Technical Skills: Proficiency in reading and interpreting mechanical drawings, ability to diagnose and resolve technical issues efficiently and effectively, familiarity with common mechanical tools such as hand drills, torque wrenches, Dremel tools, etc.
- Autonomy and Collaboration: Demonstrated ability to work both autonomously and collaboratively within a team environment.
- Logistics and Safety: Strong understanding of global logistics principles and practices, knowledge of general manufacturing safety protocols and procedures.
- Administrative Skills: Proficiency in using Google Workspace tools such as Google Docs, Google Sheets, and Gmail for documentation, collaboration, and communication purposes, or equivalent experience in MS Office.
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly and effectively convey both technical and non-technical information.
- Award-winning company with high-profile clients across the globe.
- Dynamic and casual work environment.
- Growth mindset and professional career development opportunities.
The estimated annual salary for this role is $80,000 - $110,000 depending on qualifications and experience. KangaTech offers a competitive compensation package with opportunities for growth and development.
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