Customer Service Ambassador

6 hours ago


Castle Hill, Australia Invocare Full time

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Ambassador.

The role involves providing support and assistance to client families on a full-time basis, including coordinating and presenting audio-visual presentations for services, ensuring chapels and surrounding areas are well maintained, and assisting families to farewell their loved ones.

To be successful in this role, you will need a calm demeanor, excellent written and oral communication skills, empathy, and resilience. You will also need strong skills in MS Office Suite and the ability to troubleshoot AV systems and pull together presentations for families.

The estimated salary for this role is $65,000 - $80,000 per annum, depending on experience.

About us:

InvoCare is a leading provider of funeral, cremation, and cemetery services across Australia, New Zealand, and Singapore. We pride ourselves on delivering exceptional service to our clients and their families.

What we offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • A chance to make a meaningful difference in the lives of others


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