Gaming Platform Specialist
4 days ago
Are you looking for a challenging role that combines technical expertise with business acumen? Do you have a passion for problem-solving and data analysis? If so, we invite you to apply for this exciting opportunity as a Technical Support Specialist at Easygo.
About Easygo
At Easygo, we are committed to delivering outstanding customer experiences through innovative technology solutions. Our team of experts is passionate about driving business growth and improving customer satisfaction. We are currently seeking a highly skilled Technical Support Specialist to join our team in Melbourne, AU.
The Role:
You will be responsible for investigating player and systems issues using specialized knowledge of our platform and technologies. Your duties will include providing proactive technical support to customer service agents, communicating technical concepts to non-technical audiences, and working closely with suppliers and gaming providers to resolve issues and enhance systems.
Your Skills and Qualifications:
- Demonstrated analytical thinking and problem-solving abilities.
- Natural talent for computing and interest in IT and Technology.
- Good communication skills, with the ability to explain technical issues to non-technical people.
- Proactive and adaptable, with the ability to work in a fast-paced environment.
- Strong team player, dedicated to team success and continual improvement.
Salary: $90,000 - $140,000 per annum
Benefits:
- EAP access for you and your family.
- Access to over 9,000 courses across our Learning and Development Platform.
- Volunteer day.
- Catered breakfast and free coffee.
- Massage Wednesdays.
- Team lunches and happy hour.
- Fun office environment with pool tables and table tennis.
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