Gaming Platform Specialist

4 days ago


Melbourne, Victoria, Australia Easygo Full time

Are you looking for a challenging role that combines technical expertise with business acumen? Do you have a passion for problem-solving and data analysis? If so, we invite you to apply for this exciting opportunity as a Technical Support Specialist at Easygo.

About Easygo

At Easygo, we are committed to delivering outstanding customer experiences through innovative technology solutions. Our team of experts is passionate about driving business growth and improving customer satisfaction. We are currently seeking a highly skilled Technical Support Specialist to join our team in Melbourne, AU.

The Role:

You will be responsible for investigating player and systems issues using specialized knowledge of our platform and technologies. Your duties will include providing proactive technical support to customer service agents, communicating technical concepts to non-technical audiences, and working closely with suppliers and gaming providers to resolve issues and enhance systems.

Your Skills and Qualifications:

  • Demonstrated analytical thinking and problem-solving abilities.
  • Natural talent for computing and interest in IT and Technology.
  • Good communication skills, with the ability to explain technical issues to non-technical people.
  • Proactive and adaptable, with the ability to work in a fast-paced environment.
  • Strong team player, dedicated to team success and continual improvement.

Salary: $90,000 - $140,000 per annum

Benefits:

  • EAP access for you and your family.
  • Access to over 9,000 courses across our Learning and Development Platform.
  • Volunteer day.
  • Catered breakfast and free coffee.
  • Massage Wednesdays.
  • Team lunches and happy hour.
  • Fun office environment with pool tables and table tennis.


  • Melbourne, Victoria, Australia Crypto Recruit Full time

    We take pride in delivering high-quality visual effects that meet the industry's AAA standards.Crypto Recruit is a cutting-edge gaming studio with a talented team of veteran founders who have created numerous top-grossing titles.As a skilled Visual Effects Specialist, you will be responsible for designing and developing innovative visual effects for our new...


  • Melbourne, Victoria, Australia AFL - Australian Football League Full time

    **About the Role**AFL - Australian Football League is seeking an experienced Game Development Specialist to join their team. As a key member of the organization, you will be responsible for delivering various Australian Football programs in schools and community environments.The ideal candidate will have experience working with children, excellent verbal and...


  • Melbourne, Victoria, Australia Electronic Arts Full time

    We are seeking an experienced Project Management Lead to join our team at Electronic Arts in Melbourne, Australia.About the RoleAs a Project Management Lead, you will be responsible for leading the full software development cycle from pre-production through to ship, including release planning and patching. You will work closely with internal and external...

  • Customer Support

    1 month ago


    Melbourne, Victoria, Australia Easygo Full time

    Easygo is a leading service provider to prominent brands in the iGaming industry, including Stake.com, Kick.com, and Twist Gaming.We are looking for a highly skilled Customer Support - Community Engagement Specialist to join our team. As a specialist, you will be responsible for overseeing the day-to-day management of our social media accounts, ensuring...

  • Data Platform Lead

    4 days ago


    Melbourne, Victoria, Australia Montu Full time

    This is a rare opportunity to lead the development of a cutting-edge data platform that's revolutionising patient care and operational excellence at Montu, one of the leading companies in AU right now.**Job Overview:**We are seeking a visionary Data Platform Lead to spearhead the development of our next-generation data platform. This role offers the chance...


  • Melbourne, Victoria, Australia Squiz Full time

    Squiz is seeking an exceptional Product Manager to join our team and drive the development and enhancement of the Squiz Digital Experience Platform. This is an exciting opportunity to work on a leading platform in the AU market and contribute to its continued growth and success.The successful candidate will be responsible for defining and tracking key...


  • Melbourne, Victoria, Australia Vanguard Australia Full time

    About This Role:Vanguard Australia seeks a talented professional to join our team as a Platform Product Specialist.This role involves working closely with stakeholders to understand client needs and preferences, and developing solutions that meet those needs.

  • Compliance Expert

    1 month ago


    Melbourne, Victoria, Australia Easygo Full time

    About EasygoEasygo is a prominent service provider to leading brands in the iGaming industry, including Stake.com, Kick.com, and Twist Gaming.We offer a wide range of services, from online casino and sportsbook experiences to live streaming platforms and innovative game design studios.


  • Melbourne, Victoria, Australia Department of Government Services Full time

    About the Position:The Department of Government Services seeks an experienced professional to manage the SOAR Integration Manager team, responsible for the development and maintenance of a SOAR platform.Main Responsibilities:Implement effective maintenance of the SOAR platform, including integrations and vendor managementDevelop a comprehensive plan for...


  • Melbourne, Victoria, Australia Easygo Full time

    Earn a competitive salary of $90,000 per annum as a Social Media Community Manager at Easygo, one of Australia's fastest-growing businesses. Join a thriving workforce of over 400 people in the beautiful city of Melbourne.**Company Overview:**Easygo proudly stands as a prominent service provider to a powerhouse of brands within the iGaming industry, including...


  • Melbourne, Victoria, Australia Easygo Full time

    Probability and Statistics SpecialistWe are seeking a Probability and Statistics Specialist to join our team at Easygo. This role involves developing and maintaining mathematical models for slot machines, ensuring accuracy and compliance with regulatory requirements.You will be responsible for conducting thorough testing and validation of mathematical...


  • Melbourne, Victoria, Australia Myob Full time

    As a Senior Developer at Myob, you'll be part of a cross-functional team consisting of Product Managers, BAs, QAs, Developers, and Engineering/Delivery Managers within the Platform Services division.We're looking for an experienced Senior Developer to help us expand our capability in the Platform Services space. In this position, you will build, own, and run...


  • Melbourne, Victoria, Australia Easygo Full time

    We are seeking a highly skilled Senior Affiliate Marketing Specialist to join our team at Easygo, a leading service provider in the iGaming industry.The ideal candidate will have prior experience in marketing, specifically affiliate marketing, and possess excellent negotiation skills to secure mutually beneficial agreements with partners. Strong analytical...


  • Melbourne, Victoria, Australia Easygo Full time

    This is a dynamic role offering an exciting opportunity to be part of our rapidly growing team at Easygo, a leading company in Australia.About the Role:We are seeking a highly motivated individual with native or near-native proficiency in Spanish to lead the development and deployment of optimized content via our CMS (Sanity).Your Key...


  • Melbourne, Victoria, Australia Easygo Full time

    About Us">At Easygo, we are a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com, and Twist Gaming. Our company offers a fun and dynamic office environment with pool tables, table tennis, and gaming consoles, help yourself drinks fridges, and snack shelves.">We are looking for a dedicated...


  • Melbourne, Victoria, Australia AFL - Australian Football League Full time

    We are seeking a highly skilled Business Operations Specialist to join our team at AFL - Australian Football League. As a Business Operations Specialist, you will be responsible for overseeing the operations of key digital products, including Play.AFL, Marvel Stadium, and other platforms.You will work closely with technical teams and stakeholders to ensure...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a rapidly growing company seeking a skilled Technical Incident Specialist to join its team. As a key member of the Site Reliability Engineering team, you will be responsible for developing and delivering incident reporting for all levels of Xero.The ideal candidate will have knowledge of software, platform, or site reliability engineering and strong...


  • Melbourne, Victoria, Australia Crown Resorts Full time

    Crown Resorts is seeking an experienced Senior Data Analyst to join its growing Analytics team. As a key member of the team, you will play a pivotal part in supporting, implementing, and optimising data-driven insights and analytics across the Gaming operation.The successful candidate will lead the delivery of gaming reporting and insights suitable for...


  • Melbourne, Victoria, Australia AMP Full time

    AMP is seeking an experienced Customer Service Specialist to join our team in Melbourne. As a Customer Service Consultant, you will play a critical role in delivering exceptional service to our customers and financial advisers.Your key responsibilities will include:Providing support via contact centre activities, such as taking inbound calls and responding...


  • Melbourne, Victoria, Australia Aristocrat Technologies Australia PL Full time

    Electronics Repair TechnicianWe are seeking a skilled Electronics Repair Technician to join our team. As an Electronics Repair Technician, you will be responsible for repairing a wide range of electrical parts for our gaming machines.In this role, you will identify, troubleshoot and analyze electrical faults in a diverse and wide range of parts, utilizing...